Logistics Business Support (Sales staff) – Bilingual (English/Korean)
- Contract
Company Description
For More Open Positions Visit us at:
http://recruiting.woongjininc.com/
Our Mission
WOONGJIN, Inc. is a rapidly growing team who provides a range of unique, exceptional, and enhanced services to our clients. We have a strong moral code that includes the service of goodness without expectations of reward. We are motivated by the sense of responsibility and servant leadership.
Job Description
Key Responsibilities
- Cultivate and nurture strong, long-term relationships with existing key accounts
- Serve as the main point of contact for key clients, addressing their needs, concerns, and requests promptly and effectively
- Collaborate with internal teams to ensure that products or services align with the client's requirements
- Provide excellent customer support, troubleshoot issues, and ensure timely resolution of problems to maintain customer satisfaction
- Work closely with cross-functional teams to address customer concerns and improve overall service quality
- Actively seek new business opportunities within existing key accounts, exploring avenues for upselling or cross-selling
- Negotiate contracts, pricing, and terms to ensure mutually beneficial agreements
- Facilitate the renewal of contracts and agreements, aiming for long-term partnerships
Pay: $25 to $28/ hr
Qualifications
- Bilingual in English and Korean required
- Bachelor's degree or higher required in business-related field or equivalent experience preferred
- 2+ years in International Freight Forwarding and/or logistics sales experience required
- Possess a thorough understanding of the domestic and international transportation industry (trucking, air and ocean modes)
- Proven track record in sales, prospecting and developing accounts
- Strong written and verbal communication skills
- Familiar with digital freight forwarder platforms and process
- Excellent presentation and selling skills with exceptional attention to detail and follow up with client
- Microsoft proficient (PPT/Excel/Word)
- Ability to travel up to 20%
Additional Information
All your information will be kept confidential according to EEO guidelines.
*** NO C2C ***