Logistics Business Support (Sales staff) – Bilingual (English/Korean)

  • Contract

Company Description

For More Open Positions Visit us at:
http://recruiting.woongjininc.com/


Our Mission

WOONGJIN, Inc. is a rapidly growing team who provides a range of unique, exceptional, and enhanced services to our clients. We have a strong moral code that includes the service of goodness without expectations of reward. We are motivated by the sense of responsibility and servant leadership.

 

Job Description

Key Responsibilities

  • Cultivate and nurture strong, long-term relationships with existing key accounts
  • Serve as the main point of contact for key clients, addressing their needs, concerns, and requests promptly and effectively
  • Collaborate with internal teams to ensure that products or services align with the client's requirements
  • Provide excellent customer support, troubleshoot issues, and ensure timely resolution of problems to maintain customer satisfaction
  • Work closely with cross-functional teams to address customer concerns and improve overall service quality
  • Actively seek new business opportunities within existing key accounts, exploring avenues for upselling or cross-selling
  • Negotiate contracts, pricing, and terms to ensure mutually beneficial agreements
  • Facilitate the renewal of contracts and agreements, aiming for long-term partnerships

 

Pay: $25 to $28/ hr

Qualifications

  • Bilingual in English and Korean required
  • Bachelor's degree or higher required in business-related field or equivalent experience preferred
  • 2+ years in International Freight Forwarding and/or logistics sales experience required
  • Possess a thorough understanding of the domestic and international transportation industry (trucking, air and ocean modes)
  • Proven track record in sales, prospecting and developing accounts
  • Strong written and verbal communication skills
  • Familiar with digital freight forwarder platforms and process
  • Excellent presentation and selling skills with exceptional attention to detail and follow up with client
  • Microsoft proficient (PPT/Excel/Word)
  • Ability to travel up to 20%

Additional Information

All your information will be kept confidential according to EEO guidelines.

 *** NO C2C ***