IT Technical Support

  • Contract

Company Description

For More Open Positions Visit us at:
http://recruiting.woongjininc.com/

Our Mission

WOONGJIN INC. is a rapidly growing team who provides a range of unique, exceptional, and enhanced services to our clients.  We have a strong moral code that includes the service of goodness without expectations of reward.  We are motivated by the sense of responsibility and servant leadership.

Job Description

• Provide solution administration support for the Windows server systems in a multi-platform environment

• Provide on-site VIP Support for Executives

• Extensive off-hour VIP Support and other urgent cases

• Working as Tier 2 level technical support

• Experience with SCCM on Image deployment from client side

• High-level troubleshooting technique on AD, Events, and Systems

• Support in-house security solution management

Qualifications

• Provide technical support in using these Windows domain tools:

          o Active Directory Users and Computers

          o Active Directory Services

          o Domain Group Policy Experience

          o Domain Name System (DNS) Server

• Must have MDM/EMM support experience

• Must have Corporate MacOS/MacBook support experience

• Bachelor’s degree preferred with at least 3-years of Corporate Desktop Support or the equivalent combination of education and/or experience

• Must have strong speaking and writing skills

• Must have onsite & remote Executive support

• Must be able to travel within US up to 10% of work time

• VDI support experience is a plus

• Linux experience is a plus

Additional Information

*** All your information will be kept confidential according to EEO guidelines. ***

***NO C2C***