Account Coordinator (Bilingual Korean/English)

  • Jeffersonville, IN, USA
  • Full-time

Company Description

WJ & Company is a rapidly growing team who provides a range of unique, exceptional, and enhanced services to our clients.  We have a strong moral code that includes the service of goodness without expectations of reward.  We are motivated by the sense of responsibility and servant leadership.

Job Description

To manage existing customer and vendor accounts across the entire supply chain from the purchasing of the material to the shipment of finished goods, and to work together with/ support other account coordinators in the management of inventory and development of new customers and vendors.

PRINCIPLE RESPONSIBILITIES:

  • Documents customer orders in an accurate and timely manner and provides information as necessary to other departments/individuals within the organization to ensure high-quality customer service.
  • Identifies current/potential customer and /or vendor complaints and communicates effectively with colleagues and customers to resolve them according to company policy.
  • Keeps management informed of all activity, including timely preparation of reports.
  • Monitors and research market trends and then documents findings to present to colleagues.
  • Analyzing the sales numbers by customer, vendor, or material specification in order to forecast future sales and purchasing amounts.
  • Visits customer and /or vendor locations as necessary to maintain effective working relation

Qualifications

  • Bachelor's degree in Marketing, Business Administration, or closely related field.
  • Proficiency in MS Office
  • Positive attitude, exemplary attendance, and reliable team member
  • Bilingual Korean/English preferred

Additional Information

All your information will be kept confidential according to EEO guidelines.