Logistics Associate

  • Dayton, New Jersey, United States
  • Contract

Company Description

 

WOONGJIN INC is a rapidly growing team who provides a range of unique, exceptional, and enhanced services to our clients.  We have a strong moral code that includes the service of goodness without expectations of reward.  We are motivated by the sense of responsibility and servant leadership.

Job Description

  • PSOP/Work instructions maintenance and ensuring operational best practice inline with customer requirements as well as ensure operational SOP compliance
  •  Make booking of cargo(FTL/LTL) delivery to carrier correctly, make sure carrier make appointment with warehouse and pick up cargo on time, track cargo moving status
  •  Troubleshoot all happenings from booking to cargo delivery within a timely way
  •  Daily liaison with customer, carriers, internal staffs
  •  Maintaining essential account documentation with up to date information and ensuring that it is collated and store so as to be readily accessible
  • Increase customer satisfaction and business share through regular contract (i.e., phone, email)
  • Monitor account issues and communicate/liaison with management to implement/drive solutions
  • Recommend when needed changes in current processes
  • Reporting as needed (service failure report, claim/damage report, etc.)
  • Accuracy of data entry into Cello and other system as needed
  • Monitor trends and report changes to management for action
  • Performs other job related duties as required

 

Qualifications

 

  • Ability to work under high pressure situations
  • Data Entry
  • Office Suite Proficient
  • FTL/LTL Knowledge
  • Excellent Interpersonal and Communication Skills
  • Bachelor’s Degree
  • Previous Logistics Experience

 

Additional Information

All your information will be kept confidential according to EEO guidelines.