Freight Logistics Operator (Bilingual Korean/English)

  • Santa Fe Springs, CA, USA
  • Contract

Company Description

WOONGJIN INC. is looking for a Logistics Operator for a multi-conglomerate company known all over the world.  

Our Mission

Woongjin, Inc. is a rapidly growing team who provides a range of unique, exceptional, and enhanced services to our clients.  We have a strong moral code that includes the service of goodness without expectations of reward.  We are motivated by the sense of responsibility and servant leadership.

Job Description

  •        Monitor booking/loading/in transit status for import air cargo.
  •        Check cargo arrival status at U.S AIR port.
  •        Receive shipping documents and review they are accurate.
  •        Take care of drayage from AIR port. 
  •        Receive cargo release and plan cargo delivery.
  •        Check contracted rate and make quotation with carrier.
  •        Offer spot rate to customer and get confirmation.
  •        Book cargo to carrier and set up appointment.
  •        Manage outbound plan through W/H accurately.
  •        Monitor cargo from pickup to delivery to ensure on time and accurate delivery.
  •        Troubleshoot all issues from booking to cargo delivery in a timely manner.
  •       Daily liaison with customer, carriers, internal staff.
  •       Maintain essential account documentation with up to date information and ensuring that it is collated and stored so as to be readily accessible.
  •       Increase customer satisfaction and business share through regular contact (i.e., phone, email).
  •       Follow SOP/Work Instructions and ensure operational best practice in line with customer requirements as well as ensure operational SOP compliance.
  •       Recommend changes in current processes when needed.
  •       Reporting as needed (service failure report, claim/damage report, others).
  •       Accurate data entry into in-house system and other systems as needed.
  •       Handle settlement for AR/AP through in-house system.
  •       Provide satisfactory service to customer in day to day logistics operations.

Qualifications

  • Bachelor’s Degree Required
  • 3+ years of experience in Logistics Required
  • Remote role that may require onsite at customer site in the future
  • •       Outlook, Microsoft Office application such as Excel/Power point/Word

    •       Excellent written and oral skills (English)

    •       Able to engage and work directly with customers

    •       Problem solver mindset

    •       Self-motivated

    •       Organized

    •       Handle high pressure and fast pace operations as needed

    •       Strong work ethic

    •       Open to learning other modes of transportation as needed

Additional Information

All your information will be kept confidential according to EEO guidelines.