Bilingual Logistic Operator (Korean/English)

  • Contract

Company Description

 

Our Mission

Woongjin, INC. is a rapidly growing team who provides a range of unique, exceptional, and enhanced services to our clients.  We have a strong moral code that includes the service of goodness without expectations of reward.  We are motivated by the sense of responsibility and servant leadership.

Job Description

  • Oversee domestic and international transportation from suppliers to destination.
  • Develop and maintains operational plans to include all business requirements of customers
  • Pricing on ocean/air/trucking freight with 3rd party logistics providers
  • Maintain daily communication with customer and carriers to ensure all inventory and shipping orders in good place
  • SOP/Work Instructions maintenance and ensuring operational best practice in line with customer requirements as well as ensure operational SOP compliance  
  • Manage all troubleshooting issues to ensure the shipments delivered on time
  • Daily liaison with customers, carriers, internal staffs to coordinate booking, pickup, tracking and proof of delivery with appropriate documentation
  • Maintain essential documentation with up to date information and ensuring that it is collated and stored so as to be readily accessible
  • Perform activities to meet customer satisfaction and share business information with related parties through regular contact (i.e., phone, email)
  • Monitor account issues and communicate/liaison with management to implement solutions
  • Recommend when needed changes in current processes
  • Report as required for service failure report, claim/damage report, others
  • Accuracy of data entry into Cello and other systems as needed
  • Monitor trend and report changes to Management for action
  • Logistics System Modules(FIS/TMS/WMS) capability to manage inbound and outbound shipments, transloading and KPI management

Qualifications

  • College BA
  • +3 years work experience in freight forwarding or shipping industry
  • Highly organized with ability to manage multiple projects, while paying close attention to detail
  • Excellent analytical and problem solving skills
  • Great interpersonal skills, with ability to communicate openly and effectively
  • Works well under pressure and has a sense of urgency
  • Strong work ethics 
  • Outlook, Microsoft Office application such as Excel/Power point/Word
  • Korean Bilingual mandatory

Additional Information

All your information will be kept confidential according to EEO guidelines.