Bilingual Logistic Operator (Korean/English)
- Contract
Company Description
Our Mission
Woongjin, INC. is a rapidly growing team who provides a range of unique, exceptional, and enhanced services to our clients. We have a strong moral code that includes the service of goodness without expectations of reward. We are motivated by the sense of responsibility and servant leadership.
Job Description
- Oversee domestic and international transportation from suppliers to destination.
- Develop and maintains operational plans to include all business requirements of customers
- Pricing on ocean/air/trucking freight with 3rd party logistics providers
- Maintain daily communication with customer and carriers to ensure all inventory and shipping orders in good place
- SOP/Work Instructions maintenance and ensuring operational best practice in line with customer requirements as well as ensure operational SOP compliance
- Manage all troubleshooting issues to ensure the shipments delivered on time
- Daily liaison with customers, carriers, internal staffs to coordinate booking, pickup, tracking and proof of delivery with appropriate documentation
- Maintain essential documentation with up to date information and ensuring that it is collated and stored so as to be readily accessible
- Perform activities to meet customer satisfaction and share business information with related parties through regular contact (i.e., phone, email)
- Monitor account issues and communicate/liaison with management to implement solutions
- Recommend when needed changes in current processes
- Report as required for service failure report, claim/damage report, others
- Accuracy of data entry into Cello and other systems as needed
- Monitor trend and report changes to Management for action
- Logistics System Modules(FIS/TMS/WMS) capability to manage inbound and outbound shipments, transloading and KPI management
Qualifications
- College BA
- +3 years work experience in freight forwarding or shipping industry
- Highly organized with ability to manage multiple projects, while paying close attention to detail
- Excellent analytical and problem solving skills
- Great interpersonal skills, with ability to communicate openly and effectively
- Works well under pressure and has a sense of urgency
- Strong work ethics
- Outlook, Microsoft Office application such as Excel/Power point/Word
- Korean Bilingual mandatory
Additional Information
All your information will be kept confidential according to EEO guidelines.