Re-Forwarding Operator (Bilingual-Spanish / English)

  • Miami, FL, USA
  • Contract

Company Description


Our Mission

Woongjin is a rapidly growing team who provides a range of unique, exceptional, and enhanced services to our clients.  We have a strong moral code that includes the service of goodness without expectations of reward.  We are motivated by the sense of responsibility and servant leadership.

Job Description

Responsibilities and Duties

  • Responsible for streamlining inbound and outbound freight.
  • Create and process all import/export shipment documentation.
  • Manage the shipper and destination account
  • Communication with airlines.
  • Communicate effectively with account agents to accommodate client instructions.
  • Coordinate with carriers to expedite documentation and ensure timely delivery.
  • Daily tracking report updated to origin and destination.
  • Delivery plan.
  • Daily inventory control.
  • Coordinate along teammates daily work schedule to achieve CS1 and CS2 team daily goal on time.


Qualifications and skills

  • High school diploma/GED required
  • Bachelor’s degree preferred.
  • 1+ years’ experience in customer service or logistics management a must.
  • Excellent  communication and problem solving skills
  • Inventory maintenance experience a plus.
  • Ability to work well in a fast-paced environment.
  • Excel and Microsoft works Knowledge
  • SAP Experience a plus.
  • English/Spanish preferable.

Additional Information

All your information will be kept confidential according to EEO guidelines.