Warehouse Operation Assistant Manager (Bilingual in Korean/English)
- Full-time
Company Description
WOONGJIN INC. is looking for a Warehouse Operation Assistant Manager in transportation industry.
Our Mission
WOONGJIN INC. is a rapidly growing team who provides a range of unique, exceptional, and enhanced services to our clients. We have a strong moral code that includes the service of goodness without expectations of reward. We are motivated by the sense of responsibility and servant leadership.
Job Description
- Manage and support daily shipping and receiving and inventory count
- Data entry and system updates
- Prepares and mails invoice to customers, monitors payment status and follows up
- Accurate quantity management through periodic inventory checks
- Analyzes, monitors and improves warehouse operations to meet productivity and quality goals.
- Overseeing physical and digital inventory management
- Providing customers with quotations and responding
- Respond promptly to customer inquiries.
- Handle and resolve customer service issues for quality control and customer satisfaction
- Identification and operation of the overall warehouse situation
- Document recording and organizing
- Monitor and control container schedules for warehouse
- Manage and resolve customer complaints
- Communicate with customer issues via face to face, email, and telephone
- Organize workflow to meet customer timeframes
- Create and monitor OTTR and DM reports for KPI management
- Maintain and support warehouse operation associate and jobs
- Contribute to team effort by accomplishing related results as needed
Qualifications
- Must have strong analytical skills and must have a working knowledge of Excel
- Good team player and can follow orders precisely
- Reliable and Strong work ethic, with ability to work independently
- Minimum 1 year of experience in warehouse
- Bilingual in Korean / English Preferred
Additional Information
All your information will be kept confidential according to EEO guidelines.