Warehouse Operation Assistant Manager (Bilingual in Korean/English)

  • Full-time

Company Description

WOONGJIN INC. is looking for a Warehouse Operation Assistant Manager in transportation industry.

Our Mission

WOONGJIN INC. is a rapidly growing team who provides a range of unique, exceptional, and enhanced services to our clients.  We have a strong moral code that includes the service of goodness without expectations of reward.  We are motivated by the sense of responsibility and servant leadership.

Job Description

  • Manage and support daily shipping and receiving and inventory count
  • Data entry and system updates
  • Prepares and mails invoice to customers, monitors payment status and follows up
  • Accurate quantity management through periodic inventory checks
  • Analyzes, monitors and improves warehouse operations to meet productivity and quality goals.
  • Overseeing physical and digital inventory management
  • Providing customers with quotations and responding
  • Respond promptly to customer inquiries.
  • Handle and resolve customer service issues for quality control and customer satisfaction 
  • Identification and operation of the overall warehouse situation
  • Document recording and organizing
  • Monitor and control container schedules for warehouse
  • Manage and resolve customer complaints
  • Communicate with customer issues via face to face, email, and telephone 
  • Organize workflow to meet customer timeframes
  • Create and monitor OTTR and DM reports for KPI management
  • Maintain and support warehouse operation associate and jobs
  • Contribute to team effort by accomplishing related results as needed

Qualifications

  • Must have strong analytical skills and must have a working knowledge of Excel
  • Good team player and can follow orders precisely
  • Reliable and Strong work ethic, with ability to work independently
  • Minimum 1 year of experience in warehouse
  • Bilingual in Korean / English Preferred

Additional Information

All your information will be kept confidential according to EEO guidelines.