We’re hiring a self-motivated Business Analyst with experience. The successful candidate will work directly with various business department to improve business process.

He/she will coordinate with other departments to ensure all aspects of their needs are compatible then can make business process more efficiently. We are looking for a creative and dedicated individual who will fit with our collaborative culture. The job may require some overtime hours, especially due to urgent market/company situations. If you enjoy working with other professionals who believe in creating innovative solutions to problems, we encourage you to apply.

*WOONGJIN INC. is a rapidly growing team who provides a range of unique, exceptional, and enhanced services to our clients.  We have a strong moral code that includes the service of goodness without expectations of reward.  We are motivated by the sense of responsibility and servant leadership.

• Coordinate requests from various department for business process changes including enhancement IT systems.
• Design and document workflow and make appropriate recommendations that will positively impact operational effectiveness
• Collecting and analyzing business pain points and suggestion better solution for improvement.

• Bilingual preferred (English, Korean)
• Minimum of 5 years of experience related business innovation.
• Experiences in Service Business Process are preferred
• Experiences in contact center process/system are preferred
• Strong communication and customer interface skills
• Build/manage plan and risks
• Identify & validate client's business needs & requirements/processes and translate them into system requirements
• Strong organization skill for multiple task.

All your information will be kept confidential according to EEO guidelines.