WOONGJIN, Inc.  is looking for a Project Manager for a multi-conglomerate client located in Ridgefield Park, NJ.

Our Mission

WOONGJIN, Inc. is a rapidly growing team who provides a range of unique, exceptional, and enhanced services to our clients.  We have a strong moral code that includes the service of goodness without expectations of reward.  We are motivated by the sense of responsibility and servant leadership.

• Drive Projects
• Develop project plans with clear dependencies and maintain timelines by tracking progress on project resource allocation, hours and burn reports
• Manage multiple fast-paced projects with short turnarounds, by organizing workload and prioritizing tasks for you and/or a team
• Work with creative, technical, UX and strategy leads from the earliest concept stage forward, to ensure the most innovative production methods are employed
• Manage internal team and clients
• Lead internal meetings and daily stand ups to drive to decision
• Lead client meetings from project kickoff and build trust with stakeholders
• Foresee and communicate the risk and liability factors associated with a project
• Respond quickly to incoming client requests, and pro-actively communicate the status of those requests to the clients as work is completed within the process framework
• Act as an Advisor
• Identify opportunities to improve efficiency and effectiveness for team and client
• Actively position oneself as a digital advisor, client advocate internally and an agency advocate with client
• Actively seek to implement sprint-based/agile methodology pending project needs
• Support case study creation and be aware of creds
• Identify areas of growth for the business in technical angles

• Bilingual in Korean/English
• Minimum of 10 years of experience, which must include experience in Service, Business Process.
• Minimum 2~3 projects, which must include experience in contact center system.
• Strong communication and customer interface skills
• Build project plan, manage deliverables, report on the status of milestones and proactively identify project risks
• Identify & validate client's business needs & requirements/processes and translate them into application requirements
• Experience implementing IT solution in appliance or service industry
• Strong project management, organizational and analytical skills
• Undergraduate or Graduate degree in Computer Science or a related field

All your information will be kept confidential according to EEO guidelines.