Logistics Operator - Reverse Logistics

  • Bethel, PA
  • Contract

Company Description

WOONGJIN INC is looking for a  Logistics Operator who will provide support for customer product returns and claims for a multi-conglomerate company known all over the world.

Our Mission

WOONGJIN INC is a rapidly growing team who provides a range of unique, exceptional, and enhanced services to our clients.  We have a strong moral code that includes the service of goodness without expectations of reward.  We are motivated by the sense of responsibility and servant leadership.

Job Description

Under the guidance of a manger, this position is responsible for a transactional part of the logistics cycle for all the clients products; focusing on customer product returns and claims for the client's customers.
  • Reverse Logistics processing return shipments from customers to Client's hubs, including reconciling claims and invoice discrepancies.
  • Work closely with Supply Chain with an emphasis on Home Appliances.
  • All other duties as Assigned

Qualifications

  • 4+ years of logistics experience
  • Bachelor’s degree or equivalent experience
  • Advanced Excel required
  • SAP experience preferred
  • Ability to read, prepare, interpret, and understand product shipment information from various order and shipping documents to ensure accuracy and thorough preparation of transportation documents.
  • Works on problems of limited and routine scope where limited analysis of data requires identification of predetermined solutions
  • Exercises judgement within defined practices and policies in selection of methods and techniques for obtaining solutions
  • Able to identify standard problems within the delivery cycle and makes recommendations to change either delivery methods or dates, and authorize standard returns or claims to ensure customer satisfaction
  • Knowledge of logistics operations
  • Excellent communication skills are critical when speaking with internal/external customers

Additional Information

All your information will be kept confidential according to EEO guidelines.