Woongjin is looking for a Wireless Administrator who specializes TEMS (Telecommunication Expense Management Services. Our well-regarded client in Ridgefield Park is a multi-conglomerate company known all over the world.

Our Mission

Woongjin is a rapidly growing team who provides a range of unique, exceptional, and enhanced services to our clients.  We have a strong moral code that includes the service of goodness without expectations of reward.  We are motivated by the sense of responsibility and servant leadership.

Support overall Contact Center and TEMS operation including; but not limited to: 

• Vendor/Carrier Management 

• Cost Management & Finance/Executive Reports

• Cost and Plan Analysis and Optimization

• Customer Communication and Reports 

• Usage Monitoring and Management 

• Asset and Inventory Management 

• Management System Operation and Maintenance

• Continuous Service Enhancements

• 4-6 years of telecom / call-center operation support
• Previous experience of cost and vendor management (telecom industry) required
• Dependable and Responsible professional seeking to enhance skills contact center/telecom field
• Excellent communication skills needed (verbal and writing) with great customer service as position requires frequent communication with wireless carriers and Company's employees
• Korean language is preferred with fluency in English
• Must be an excellent team player as individual’s R&R interlinks with overall team’s R&R
• Microsoft Office skills proficient (Word, Excel, Access, PowerPoint, and Outlook).

All your information will be kept confidential according to EEO guidelines.