We believe in the power of work. Since 1994, we’ve been partnering with governments and local agencies across Canada to create sustainable employment opportunities for people, businesses and communities. We understand that work gives hope, strengthens relationships and drives economic growth.

About the role

Location: Revelstoke, BC

The Employment Resource Advisor provides all Clients with a consistent, professional and welcoming environment to support them in achieving sustainable employment. This role provides clients with the information, tools and resources to enable them to undertake job search, career planning, self-assessment, labour market research or other employability related activities as independently as possible. This role also provides basic job search instruction and technical support, as appropriate. This role liaises all staff to ensure that all services offered are current and appropriate to the community and for Client needs.

What you’ll do

• Insure ongoing intakes to support client pipeline
• Meet goals associated with 4-week, 24-week and 52-week outcomes
• Check WorkBC and other websites daily for up-to-date job postings, employer opportunities and maintain a job board
• Provide clients with access to employment-related self-assessment tools such as interests, personality type and values, and career planning and employability assessments
• Assist with completion of initial eligibility determination, identity verification, and client sign-in
• Phone clients to remind them of workshops
• Screen clients to determine readiness and ability to look for work
• Support clients in the Self-Serve area to access resources including: computer workstations with internet access, relevant software programs, Labour Market Information (LMI), telephones and a fax machine
• Assist clients with employment applications, interview preparation, interview follow-up, etc.
• Act as a resource for job search information and techniques: Keep up to date on trends in resumes and cover letters
• Develop and keep updated a directory of local, up-to-date community-based services
• Support Employment consultants with applicable Case Management activities as required

What you bring

• Completion of a post‑secondary certificate or diploma in employment services, career development, human services, office administration, community support, education assistance, or a related field; or An equivalent combination of education, training, and demonstrated experience supporting job seekers in a customer‑facing or community‑based environment

• Knowledge of the local labour market, community resources and government programs

• Knowledge of job search techniques, career development, and issues relating to unemployment

• Solid understanding of confidentiality and other professional codes of conduct; must submit for a criminal record check

• Ability to work in center Monday to Friday

• Computer literacy

Preferred Criteria 

• Certified Career Development Practitioner (CCDP) Designation would be an asset
• Experience in the Employment Services Sector
• Experience with provincial government and other online tools such as ICM and online employment services

What we offer

• Competitive salary of $52,786.50 per year
• Comprehensive and flexible health and dental benefits
• RRSP Matching program of 1.5% base earnings
• Ongoing learning and development opportunities
• Generous time-off policies that promote work/life balance
• A diverse and inclusive workplace with a track record of high employee engagement and teamwork
• The opportunity to do work that makes a difference!

WCG is strengthened by diversity. We are committed to achieving a workplace that is equitable and representative of Canada’s diverse population. We actively work to attract, develop, and retain employees from diverse and equity-deserving backgrounds who have exceptional ability and the desire to make a difference. We continuously strive to support individual needs and differences in a work environment that is built on inclusivity and respect for everyone.

Diversity, Equity, Inclusion and Belonging Matter

WCG is strengthened by diversity. We are committed to achieving a workplace that is equitable and representative of Canada’s diverse population. We actively work to attract, develop, and retain employees from diverse and equity-deserving backgrounds who have exceptional ability and the desire to make a difference. We continuously strive to support individual needs and differences in a work environment that is built on inclusivity and respect for everyone.

WCG is committed to providing an accessible, barrier free recruitment and selection process. If contacted for an employment opportunity, please advise us if you require accommodation in advance of any part of the recruitment and selection process.

Passion and Lived Experience Matter!

If you don’t quite have the above credentials but feel passionate about this role and your ability to do it successfully, please APPLY ANYWAY! Tell us in your application why you believe you would be a great fit. We believe in developing talent and have a wide range of opportunities to support passionate team members as they grow towards their employment goals.