Sports Experience Director
- Full-time
- Position Type: Full Time
- Salary Range: $70,000 - $80,000 per year
- Department: Sports
Company Description
More than 300,000 users coast to coast leverage Volo to organize, meet, communicate, and play within their community through sports and social activities. Whether it's a performance sport like soccer or a virtual activity like cornhole, Volo provides something real--real interaction, real activity, real fun, and real impact.
Volo is a movement—for people and by people who want to connect more meaningfully to each other.
More Than a Job
Annual company events such as Summit Retreat & Volo Games Field Day
Healthcare and 401k benefits available
Free sports leagues & events
Company Memorabilia
Proof We Are Awesome
Ranked Among Inc-5000 Fastest Growing Companies
Serving more than 20,000 kids in free youth programs
Over 200,000 Adult Participants Nationwide
8 City Markets & Counting...
If you have a desire to make a difference through community and sports, Volo could be your next and final career destination. Come fly with us.
Job Description
When you accept a position with Volo you’ll be joining a passionate, driven group of innovators within the social sports industry. We are looking for natural leaders with an all hands on deck, not afraid to roll up their sleeves, kind of attitude.
If you’re ready to embark on a career that will impact your life and your community while having lots of fun in the process--keep scrolling!
Office Team Management
Manage all Sports Commissioners
Act as escalation contact for part-time staff members
Handle new team member screening & onboarding
Recruit, hire, schedule and evaluate excellent part-time talent to run our leagues and events
Lead initiatives for engagement and support- including pre-season training, mid-season check-ins, and end of season celebrations
Provide staff & volunteer feedback, review & analysis
Responsible for a strong and exciting office culture
Customer Service
Resolve any emerging problems that our customers might face with accuracy and efficiency
Anticipate and provide proactive solutions to prevent problems from arising in the future
Act as escalation point for player, parent, partner, and volunteer inquiries
League Product
Be accountable for quality across all youth and adult products
Curate appropriate league experience to match league needs
Manage the development and presentation of staff and volunteer training
Assure quality control and strength of programs through site visits and serve as a site lead for programs whenever necessary
Spearhead league audits & evaluations
Develop relationships with current and future league & bar venues
Track the needs of each site including improvements
Sport team merging & scheduling
Public & Private Relationship Management
Develop relationships with current and future league venues
Track the needs of each site including improvements
Obtain permits for current and new locations
Facilitate partnerships with community organizations, neighborhoods, and potential funders
Fundraising & Development
Support youth program funding opportunities
Execute fundraising activities with the support of league hosts
Qualifications
MUST-HAVES
Minimum of 4-8 years of professional experience
Ability to work nights and weekends
Can marshal resources effectively and comfortably navigate a fast-paced, ever-changing environment with minimal supervision
Excellent written and verbal communication skills
Dynamic personality interested in working in, and contributing to, a fun and active sporting environment
“WOW” US WITH ...
Experience in sport or event management and/or business development capacity
Proven ability to manage a team
Additional Information
All your information will be kept confidential according to EEO guidelines.
Volo is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. We do not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or company policy. We strive to create a healthy and safe workplace and we prohibit harassment of any kind.
Volo partners with TeamWork Online, connecting people to sports jobs, careers, and internships for more than 30 years. Visit our page here to learn more.
Don't see a position that matches your background or interests? We're a growing company and always looking for top talent. Drop us your resume here and we'll contact you when there's a match!