Director of Learning and Development
- 1215 E Fort Ave, Baltimore, MD 21230, USA
- Position Type: Full Time
- Department: Corporate/HQ
Providing a quality employee experience is essential to the success of Volo Cities. The Director of Learning and Development will play a vital role in this success through the hiring and development of our training teams and helping employees advance their skills and knowledge. This role will work closely with our leadership teams locally and nationally to determine which types of training are most suitable for the company. We are looking for someone with a passion for our mission, a drive for results, resilience, and humility.
Schedule: Ability to work nights and weekends as needed. Part-time and volunteer training will be in the evenings outside traditional business hours.
Location: Baltimore, MD preferred; remote optional but may require additional travel
Travel: The ability to travel to different Volo cities is required, up to 50% of the time.
Reports To: VP Happiness Hub
More Than a Job
Annual company events such as Summit Retreat & Volo Games Field Day
Healthcare and 401k benefits available
Free sports leagues & events
Proof We Are Awesome
Ranked Among Inc-5000 Fastest Growing Companies
Serving more than 19,000 kids in free youth programs
Over 300,000 Adult Participants Nationwide
8 City markets & counting ...
This role is for you if you are passionate about developing people, believe in the power of play, and enjoy creating lesson plans and evaluations. The nature of this position will be cross-functional and will require strong analytical, communication, and management skills. Our business is out on the field, so be prepared to spend time out at leagues interacting with our players and our staff. Your responsibilities will include but will not be limited to:
Standardizing platforms and resources to ensure strategic programmatic growth
Establish and implement local training, evaluation, and culture best practices for our full-time employees
Implement local and national milestones to track progress and identify needs
Develop and set metrics and tracking to ensure our part-time and full-time teams are performing to the Volo Standard
Reviewing new technologies for training applications and recommending effective uses to leadership
Career Development and Strategy
Develop opportunities for cross-training and career development for full-time staff to maximize individual and cohort skill sets
Design and implement a company-wide mentorship program
Developing training materials and providing training services to employees to ensure they are meeting their job requirements
Develop supporting materials such as participant guides, job aids, and assessments
Select, manage, and develop relationships with external training vendors
Manage post-training evaluations and feedback to continuously improve L&D offerings
Retention and appreciation efforts for Full-Time Staff, Part-Time Staff, Interns, and Volunteers
Creating organizational culture through communication strategies that align with company values
Lead initiatives focused on culture and diversity and inclusion as they relate to full-time staff, part-time staff, interns and volunteers
Volo Awards: Part-Time Staff Awards typically hosted in Q4 celebrating the wins of the year recognizing local and national top performers
Volo Games: Part-Time Staff appreciation field day
Summit: Full-Time Staff conference and awards typically hosted in Q4 celebrating the wins of the year recognizing local and national top performers
4-5 years of professional experience ideally in training or sports programming
Familiarity with the social sports industry (as a player or employee) and its typical schedule and calendar
Experience managing a large customer-facing part-time staff workforce
Strong ability to execute in a cross functional and startup environment
Ability to define problems, collect data, establish facts, and draw valid conclusions
Can marshal resources effectively and comfortably navigate a fast-paced, ever-changing environment with minimal supervision
Excellent written and verbal communication skills
Dynamic personality interested in working in, and contributing to, the industry leader in adult recreational sports
Ability to work nights and weekends (most hours will be in-office, located near the local team)
Volo is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Volo does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Volo also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.
Volo is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. We do not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or company policy. We strive to create a healthy and safe workplace and we prohibit harassment of any kind.
Volo partners with TeamWork Online, connecting people to sports jobs, careers, and internships for more than 30 years. Visit our page here to learn more.
Don't see a position that matches your background or interests? We're a growing company and always looking for top talent. Drop us your resume here and we'll contact you when there's a match!