DC Sports Coordinator - Kickball

  • 1440 G St. NW, Washington, DC 20005, USA
  • Full-time

Company Description

More than 250,000 users coast to coast leverage Volo to organize, meet, communicate, and play within their community through sports and social activities. Whether it's a performance sport like soccer or a social activity like cornhole, Volo provides something real--real interaction, real activity, real fun, and real impact.

Volo is a movement—for people and by people who want to connect more meaningfully to each other. 

More Than a Job

  • Annual company events such as Summit Retreat & Volo Games Field Day

  • Healthcare and 401k benefits available

  • Free sports leagues & events

 

Proof We Are Awesome

  • Ranked Among Inc-5000 Fastest Growing Companies

  • Serving more than 9,000 kids in free youth programs

  • Over 200,000 Adult Participants Nationwide

  • 8 City Markets & Counting...

If you have a desire to make a difference through community and sports, Volo could be your next and final career destination. Come fly with us.

Job Description

When you accept a position with Volo, you’ll be joining a passionate, driven group of innovators within the social sports industry. We are looking for natural leaders with an all hands on deck, not afraid to roll up their sleeves, kind of attitude. In this role, you’ll become an expert in your assigned venue(s) where adult and youth sports leagues are hosted while tackling everything from operations to customer service.

If you’re ready to embark on a career that will impact your life and your community while having lots of fun in the process--keep scrolling!

Schedule: 5 days a week; 1PM-10PM. Subject to change based on the season.

RESPONSIBILITIES

Sport Product & Performance

  • Assure quality control and strength of both youth and adult programs through site visits and and serve as a site lead for programs whenever necessary

  • Spearhead league audit & evaluation 

  • Develop relationships with current and future league venues

  • Track the needs of each site including improvements

  • Includes both youth and adult programs related to the assigned sport

  • Sport(s) of responsibility: Kickball

    • Please note other sports may be added depending on the season and position growth

League Operations

  • Create all league schedules and create league email communication related to schedules & updates

  • On-field support 

  • Player communication - sending all emails for assigned sport leagues

  • Maintain equipment for assigned sports including ordering replacements, noting damages, and reporting to the market’s equipment lead

  • Maintain fields as needed based on weather, location, and sport-specific requirements

  • Set up & take down fields and gather up equipment

Marketing and Sales

  • Responsible for sales & retention efforts for players of assigned sport

  • Responsible for retention of youth program participants in assigned sport

  • Support grassroots events & new player outreach 

Customer Service

  • Act a first line of communication for players of assigned sport

  • Resolve any emerging problems that our customers might face with accuracy and efficiency

  • Anticipate and provide proactive solutions to prevent problems from arising in the future

  • Act as an escalation point for player, parent, partner, and volunteers

  • Call & text sport captains during league registration time 

Talent Development

  • Support training in your market for assigned sport(s) to the part-time hosts as well as all internal referees

  • Recruit, mentor, and ensure quality staff and product – includes reviewing sport-specific league audits

Fundraising & Development 

  • Execute fundraising activities with the support of league hosts

MEASUREMENTS OF SUCCESS

  • NPS Scores

  • Player & Captain retention rates

  • Volo Pass programs

  • Growth of sport program capacity and revenue

  • Staff and volunteer experience ratings

  • Kids Program growth and operational integration

  • Sales performance of assigned sports

Qualifications

Must-Haves

  • Minimum of 1-3 years of professional experience

  • Ability to work nights and weekends. This will not fall into a general work-week and hours will typically fall Sunday-Thursday between 12:00 p.m. – 10:00.p.m.)

  • Can marshal resources effectively and comfortably 

  • Can navigate a fast-paced, ever-changing environment with minimal supervision

  • Excellent written and verbal communication skills

  • Dynamic personality interested in working in, and contributing to, a fun and active sporting environment

“WOW” Us With ...

  • Experience in sport or event management and/or business development capacity

Additional Information

Volo is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Volo does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Volo also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.

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