HR Operations & Employee Experience Executive
- Full-time
Company Description
About Us
Heyo & MyOperator are India’s largest Conversational platforms, delivering Call + WhatsApp engagement solutions to over 40,000+ businesses. We are trusted by India’s most-loved brands, including Astrotalk, Lenskart, and Caratlane, to power customer engagement at scale. We support a hybrid work model, foster an open and collaborative environment, and provide fast-track growth opportunities for high-potential professionals.
Job Description
Role Overview:
We are looking for a dynamic HR Operations & Employee Experience Executive to ensure seamless HR processes, from onboarding to exit. If you have a passion for employee engagement, automation, and efficiency, this role is for you.
Key Responsibilities:
- Onboarding & Induction – Conduct engaging induction sessions and ensure a smooth transition for new hires.
- Attendance & HR Reporting – Manage attendance, resolve discrepancies, and generate HR reports for leadership insights.
- HR Systems & Chatbot Optimization – Enhance chatbot interactions, ensure response accuracy, and improve employee self-service.
- Performance Management (PMS) Administration – Drive goal-setting, performance reviews, and ensure PMS adoption across teams.
- HR Operations & Compliance – Maintain employee records, assist in policy implementation, and ensure compliance with HR guidelines.
- Employee Engagement & Support – Address HR queries, support engagement initiatives, and enhance employee experience.
- Exit Management – Handle exit formalities, conduct exit interviews, and ensure a smooth offboarding process.
Qualifications
What We’re Looking For:
- 1-3 years of experience in HR Operations or Employee Experience.
- Proficiency in HR tools (Zoho People preferred).
- Strong analytical and reporting skills.
- Excellent communication and stakeholder management abilities.
- Passion for HR tech and automation.
Additional Information
Why Join Us?
- Work in a fast-paced, tech-driven HR environment.
- Opportunity to drive process improvements and innovation.
- Be part of an HR team that values efficiency, automation, and employee experience.
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