HR Operations & Employee Experience Executive

  • Full-time

Company Description

About Us
Heyo & MyOperator are India’s largest Conversational platforms, delivering Call + WhatsApp engagement solutions to over 40,000+ businesses. We are trusted by India’s most-loved brands, including Astrotalk, Lenskart, and Caratlane, to power customer engagement at scale. We support a hybrid work model, foster an open and collaborative environment, and provide fast-track growth opportunities for high-potential professionals.

Job Description

Role Overview:
We are looking for a dynamic HR Operations & Employee Experience Executive to ensure seamless HR processes, from onboarding to exit. If you have a passion for employee engagement, automation, and efficiency, this role is for you.

Key Responsibilities:

  • Onboarding & Induction – Conduct engaging induction sessions and ensure a smooth transition for new hires.
  • Attendance & HR Reporting – Manage attendance, resolve discrepancies, and generate HR reports for leadership insights.
  • HR Systems & Chatbot Optimization – Enhance chatbot interactions, ensure response accuracy, and improve employee self-service.
  • Performance Management (PMS) Administration – Drive goal-setting, performance reviews, and ensure PMS adoption across teams.
  • HR Operations & Compliance – Maintain employee records, assist in policy implementation, and ensure compliance with HR guidelines.
  • Employee Engagement & Support – Address HR queries, support engagement initiatives, and enhance employee experience.
  • Exit Management – Handle exit formalities, conduct exit interviews, and ensure a smooth offboarding process.

Qualifications

What We’re Looking For:

  • 1-3 years of experience in HR Operations or Employee Experience.
  • Proficiency in HR tools (Zoho People preferred).
  • Strong analytical and reporting skills.
  • Excellent communication and stakeholder management abilities.
  • Passion for HR tech and automation.

Additional Information

Why Join Us?

  • Work in a fast-paced, tech-driven HR environment.
  • Opportunity to drive process improvements and innovation.
  • Be part of an HR team that values efficiency, automation, and employee experience.

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