Demurrage & Shipping Claims Analyst

  • Full-time

Company Description

Vitol is a leader in the energy sector with a presence across the spectrum: from oil through to power, renewables and carbon.  From 40 offices worldwide, we seek to add value across the energy supply chain, including deploying our scale and market understanding to help facilitate the energy transition. To date, we have committed over $2 billion of capital to renewable projects, and are identifying and developing low-carbon opportunities around the world.

The Claims division provides the trading and operations group with the necessary knowledge and expertise in contract language interpretation and transportation costs. The specialist knowledge, which has been developed over many years in the trading industry, provides the company with prompt, effective solutions.  The success of Vitol’s Claims division is further strengthened by having formed strong, commercially sound relationships with trading and shipping executives and companies located around the globe.  We are responsible for the development, evaluation, negotiation and settlement of marine transportation claims for costs associated with moving product between the points of origin and the final destination.  

Job Description

  • Analyse, issue and negotiate contractual payable and receivable demurrage, deviation & detention claims to conclusion within time bar limitations
  • Close co-operation with all other departments, especially Trading and Legal to help give advice on demurrage terms and guidance to reduce the Company’s exposure at source with the contract terms
  • Accurately and thoroughly maintain the information within the trading systems and responsible for the prudent assessment of the matrix claims P&L
  • Assist to prepare financial quarterly matrix reports & desk meetings to ensure the Operators & Brokers are fully aware of their Claims portfolio and seek their commercial support where needed
  • Managed the claims portfolio ensuring claims are paid within the agreed timelines or escalated as appropriate


  • 5+ years of Shipping and Demurrage experience, ideally in a related industry/role
  • Proficiency in the reading and understanding of oil and freight contract terms to support high level negotiation
  • Strong written and verbal communication skills with the ability to communicate to all levels of the organisation
  • The ability to analyse information and data at a very high level with attention to detail and accuracy
  • Be able to identify and resolve issues in a timely manner
  • Competency to make commercial decisions to maximise return to the business
  • Ability to multitask, excellent time management skills and strong commercial acumen

Additional Information

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