Account Director

  • Vancouver, BC, Canada
  • Full-time

Company Description


We’re bold, creative, pushing boundaries, sparking innovation and creating the extraordinary on the daily. Still living the dream that brought a couple of university grads together in 1972. It’s that entrepreneurial spirit, that passion that drives us to find new paths for some of the most recognized brands in the world. We are an eclectic collective with multifaceted expertise, who act locally for global impact. We take risks. We empower. We go beyond.

Job Description

As an Account Director you are a vital part in the success of our organization and will be responsible for the success of your assignments; including establishing strong relationships with our clients/ employees and ensuring that our deliverables are according to our client’s standards.

As the leader of this business, you will be responsible for all strategic, creative and integrated initiatives. You will be responsible for ensuring that our clients receive the most intelligent, creative and comprehensive responses possible.

We are looking for someone who takes their work personally and has a strong entrepreneurial spirit!

You must take pride in being a strong, accessible mentor, ensuring the growth and development of your reports is as important as managing the Client's business.

Additionally you must be a confident, assertive leader, who is solutions-oriented, makes decisions, can react quickly and strategically to change, and loves a good challenge!


  • Client relationship management

  • Ensuring that the agency, in every department, delivers the best possible product, firmly grounded in a thoughtful, strategically sound understanding of the client’s business, the account’s long-term direction and the task at hand

  • Assume, in partnership with the strategic planning, full responsibility for the brand’s strategic direction – its development and eventual client approval

  • Advance the professional development of the people in your group, be willing to delegate, monitor their work, be a readily accessible resource and provide regular performance reviews

  • Obtain client feedback and identify problem areas before they become major issues.

  • Stay abreast of your client’s business results. If objectives are not being met, find out why (fast!) and initiate appropriate action

  • Keep senior management informed of any issues affecting the overall health and profitability of the account

  • Be a leader, reinforcing the company’s value and culture


  • Prior integrated advertising agency experience at management level, where responsible for managing a business unit and being highly involved strategically

  • Experience integrating with a mass team, ability to thrive in a fast-paced environment

  • Strong financial management experience

  • Strong relationship builder and a problem solver

  • Strong communication skills (both written and verbal)

  • A hands on leader, who is capable of coaching and motivating a team of juniors

  • Strong project management skills with the ability of handling a high volume of work

Additional Information

When you join Cossette you are entering the top rank of the Canadian advertising industry. We humbly accepted 254 awards in 2018 including the coveted Agency of the Year title for the third year in a row.

  • We are serious about our work but don’t take ourselves too seriously.

  • Our people are the best. We have each other’s backs.

  • Our clients trust and believe in creativity.

  • You will be challenged to go beyond your comfort zone, to amplify your potential.

  • We have flexible hours and fun happens daily… rooftop cocktails anyone?

  • Dogs of Cossette are a thing. Yes, you can bring Barkley to the office.

  • All of this AND you get a salary, benefits, training, and bottomless cups of cappuccino.

  • Oh, and did we mention that we throw amazing parties?


Please apply for career opportunities via our career page in order to stay up to date with our most accurate and available openings. Applications submitted outside our career page will not be reviewed. 

We thank all applicants. However, only those selected for an interview will be contacted.

Cossette is an equal opportunity employer. It prohibits discrimination based on age, color, disability, national origin, race, religion, sex, sexual orientation, and any other legally protected class in accordance with applicable federal, provincial and local laws. Cossette is committed to creating and maintaining an inclusive and accessible workplace. If you are contacted for an interview and require accommodation during the interviewing process, please let us know.