Implementation Analyst
- Full-time
- Job Family Group: Client Services
Company Description
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.
At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters — to you, to your community, and to the world.
Progress starts with you.
Job Description
Visa Technical Solutions provides industry-leading implementation services and operational support to Visa around the world. With our deep knowledge and expertise, we are a key internal partner to Sales, Product and Technology teams bringing the voice of the client into the design, development and successful deployment of Visa products and solutions. As a part of the Client Services organization, this team provides support to financial institutions, fintech partners and their corporate clients who utilize a suite of Visa products. Areas of focus include IT Infrastructure and project management.
This position serves as Visa Project Manager for endpoint implementation services provided to Clients. This is an individual contributor responsible for managing low to mid complexity projects and taking a broad perspective to identify innovation solutions. This role serves to gather and document project requirements while providing client consultative guidance on Visa regulations, features, and functionality.
This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.
Qualifications
- Requires a minimum of 4+ years of Information Technology system knowledge with moderate understanding of project management, technology, IT Infrastructure and applications.
- We are looking for an individual who brings breadth of experience, a curiosity about payments, is results-driven and client focused.
- Bachelor’s degree in Computer Science, Information Technology, or equivalent work experience in a business analyst role in software or financial services.
- Experience using standard MS Office tools (e.g., MS Project, Excel, PowerPoint, Word, Visio, etc.)
- Excellent time management, organization, planning skills, and teamwork are essential.
- Able to set priorities, influence others, and manage customer expectations
- Excellent verbal, written, presentation and strong interpersonal skills are required.
- Candidate is required to interact with internal stakeholders in US / India / Singapore, hence the ability to speak/write English fluently is a must. Portuguese is a MUST.
- Project management of retail banking, card schemes or new technologies that are applicable to the payment industry
- Comfort with public speaking and the ability to relay information clearly and confidently
- Good working knowledge of Visa’s payment processing systems including message routing, authorization, clearing & settlement, and client connectivity a plus.
Additional Information
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.