Technical Product Manager - A.I. & M.L (Individual Contributor Role)

  • Full-time
  • Job Family Group: Technology and Operations

Company Description

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters — to you, to your community, and to the world.

Progress starts with you.

Job Description

The desired candidate will work in the Compliance Technology Operations team under Global Ethics & Compliance Organization. This team is in the center of all technology development, Compliance requirements, and new product enablement. Whether for an issuer, merchant, or fintech, the team is not only looking to create innovative solutions that resonate with clients but also for the end consumer. As the world shifts towards agentic commerce, we are looking for an operations-oriented product manager that will be at the forefront of optimizing processes across all internal and external stakeholders.

 

We are seeking a Technical Product Manager to lead the design, development, and deployment of AI agents that automate and optimize business processes across product operations, implementation, and product delivery. This role will drive enterprise-wide automation initiatives, leveraging advanced AI and agentic technologies to deliver measurable impact for all functional areas.

You will collaborate with cross-functional teams - including Product, Engineering, Operations, and Client Services - to identify automation opportunities, architect AI driven solutions, and ensure successful integration and adoption. The ideal candidate combines deep technical expertise in AI agent creation with strategic vision and strong business acumen.

 

The person should be a thought leader and familiar with the up-to-date development of the industry in these areas, have exceptional organizational skills, written and verbal communication skills, be an analytical and structured thinker as well as with extensive experience in customer/partner interaction, management, and software solution delivery. 

 

Qualifications

Basic Qualifications:
• 6 or more years of relevant work experience with a bachelor’s degree or at least 5 years of experience with an Advanced Degree (e.g., Masters, MBA, JD, MD) or a minimum of 2 years of work experience with a PhD
• Possess deep technical knowledge and a skill for translating our current and future capabilities into actionable product strategies.
• Detail-oriented with strong written and verbal communication skills with the ability to present in front of executives, vendors, partners, and business teams.
Preferred Qualifications:
• 9 or more years of work experience with a bachelor’s degree or 7 or more years of relevant experience with an Advanced Degree (e.g., Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD
• 6 or more years of relevant work experience in AI, machine learning, or automation, with a bachelor’s degree or at least 3 years of work experience with an Advanced degree (e.g., Masters, MBA, JD, MD) or 1 year of work experience with a PhD

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

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