Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

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Team Summary

The Visa team in Australia, New Zealand, and South Pacific (ANZSP) cluster is dedicated to fostering innovation and driving growth within the dynamic payments landscape of this diverse region. Our team is composed of passionate and talented professionals who are committed to delivering cutting-edge payment solutions that meet the evolving needs of consumers, businesses, and financial institutions. As Head of Strategy & Business Transformation you will report directly into the Group Country Manager (GCM) and dual report to the Asia Pacific Head of Strategy. This role will support the GCM in developing organic / inorganic growth strategies for the cluster, driving cross-functional execution, conducting market intel / share assessment, supporting collection of customer insights and managing the cluster BPO function (including market BPOs on a dual reporting basis to CMs).

What a VP, Head of Strategy & Business Transformation, AuNZSP does at Visa:

• Leads strategy development and strategic planning efforts across all portfolio countries / business units
• Ensure strategic imperatives are embedded in all country/account plans, initiatives are adequately prioritized and that the right governance model is in place to drive execution
  • Develop frameworks that support the prioritization of strategic initiatives and evaluate investment opportunities for their strategic and financial value
  • Identify, structure, and manage complex issues (such as pricing/IRF interventions, non-card rail response plans, etc.) to arrive at recommendations that drive business priorities and deliver value to the business
  • Drive a consistent/disciplined approach to resource prioritization and governance.
  • Maintain business landscape knowledge, to provide solid foundational context for critical strategic projects.
• Measure and drive efforts to accelerate time-to-revenue / revenue conversion as well as drive pipeline management discipline
• Lead development of cluster strategic initiatives across Products & Solutions, CMS and VAS in close coordination with functional heads and their leadership teams
• Conduct market intelligence/share analysis and consumer research
• Support Sales/Finance team in deal shaping/structuring as well as distilling underwriting best practices to ensure we drive key priorities (i.e. Affluent/XB, VAS, CMS, etc.)
• Coordinate with AP Corporate Strategy team to ensure alignment between regional and global priorities
• Key member of the AuNZSP leadership team, taking ownership of the project pipeline, team management, development and culture.
• Build a high-performance culture through leading and managing a team of Strategy/BPO/Analytics professionals to effectively partner and drive solutions for internal clients.
• Attract, develop, motivate, and retain a team of high performing, high potential professionals who are well positioned to become future leaders in the company. Provide continuous coaching and training to the team.

Why this is important to Visa

This role will drive the company's strategic vision and operational excellence in a rapidly evolving payments landscape. It is critical for adapting Visa's global objectives to the unique market dynamics of the cluster, ensuring the company remains agile and competitive. By leading initiatives that foster innovation and digital transformation, the Head of Strategy and Transformation ensures Visa stays ahead of technological advancements and consumer trends, delivering cutting-edge payment solutions. Additionally, this role is essential for optimizing business processes, enhancing efficiency, and reducing costs, thereby enabling Visa to deliver high-quality services at scale to maintain market leadership and sustainable growth.

What you will need:

• 15 to 20 + years of experience leading strategy projects at top-tier Management Consulting firms or in a Corporate Strategy group in a multinational environment.
• A deep knowledge of payments industry demonstrated through practical experience.
• Proven track record of delivering high impact results working on projects in the areas of corporate strategy, growth initiatives, and new market/segment/business strategies.
• Demonstrated ability to be a trusted advisor by developing significant long-term, trust-based relationships with demanding, senior-level executives at large, complex organizations.
• Strong analytical and strategic acumen.
• Excellent presentation and verbal and written communication skills.
• Able to manage work in different time zones effectively.
• Recognized as a thought leader.
• Ability to influence the organization in order to make strategy happen.
• Inclusive leader with experience building, empowering and continuously improving / developing high performing diverse teams.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.