Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

This position is responsible for reviewing Co Brand applications from our Issuers.  The role performs due diligence checks on applications from Issuers / Co Brand partner(s) to ensure eligibility to participate in the program.  Additionally, the analyst will be responsible for updating the relevant Visa systems and occasionally providing updates back to the business and line manager.  It will be important to be able to interact with clients, be comfortable with tools and systems, and following processes across various teams.

What we expect of you, day to day:

• Ensure Co Brand applications are reviewed and processed within set timelines with accuracy and in line with procedures
• Ability to manage high volume of work with constant detail orientation able to meet deadlines with quality work
• Respond to queries with a customer focused lens and acting as the first point of contact
• Ensure applications and requests from mailbox are responded within the required timelines
• Provide reporting to management and the team as required
• Flexibility and ability to adjust to new demands
• Create and maintain process and procedural documentation
• Provide escalation to Senior Manager, exercising judgment to identify unusual scenarios or potential risks
• Identify and propose process improvement opportunities
• Accurately assess billing for cases supported
• Perform peer reviews of Co-brand requests

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

• A quick learner who is comfortable working with ambiguity
• Excellent organizational skills and results-oriented
• Always working with a client-first approach
• A strong team-player who collaborates
• Focus on continuous improvement and ability to identify opportunities
• Excellent interpersonal and communication skills, with the ability to collaborate across peers, functions, geographies
• Working expertise in Microsoft Office, including Outlook, Excel and PowerPoint
• Effective professional level English with excellent verbal and written communication skills
• Experience in the payments industry
• Project management skills

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.