Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

The Senior Business Analyst will be a member of the Visa Consulting and Analytics (VCA) Global Strategy & Operations team and will be focused on DASH, the suite of Advisory Services dashboards.  Specifically, the Manager will be developing dashboards and reporting to be leveraged by leadership and regional stakeholders.  This person will work closely with Global S&O, regional stakeholders, and our IT development team to collect requests, develop, and maintain dashboards.

Visa Consulting and Analytics (VCA) is the lead function within the broader Advisory Services arm of Visa, driving tangible, impactful and financial results for Visa’s network clients, including financial institutions, merchants, governments and fintechs. Drawing on our expertise in strategy consulting, data analytics, marketing, operational improvement and macroeconomics, VCA solves the most strategic problems for our clients.  Our mission centers around improving the performance and profitability of our clients around the world.

Responsibilities

• Connect dashboards to various data sources
  • Work with other parts of Visa to connect data sources to DASH reporting
  • Build out queries or views (from VPC or other data sources)
• Ensure optimal dashboard performance
  • Optimize queries to ensure dashboards and reporting are working as efficiently as possible (e.g., fast refresh runtimes)
• Manage security setup and ensure users have right access to dashboards
• Provide technical support to ensure dashboards are working by resolving AskNow tickets and troubleshooting discrepancies or technical issues
• Explore other technical enhancements to streamline reporting (e.g., automated emails)
• Support dashboard visualization, development, and data validation efforts

Given global nature of the role, flexibility to accommodate meetings across many time zones may be required.  Meetings could be with partners in PST, IST, CST time zones.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Basic Qualifications

• 5 or more years of relevant work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD

Preferred Qualifications

• 6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD
• Microsoft SQL Server, SQL Server Reporting Services (SSRS), and SQL Server Integration Services (SSIS)
• Building out business intelligence reports and dashboards using Power BI, including data cleansing and preparation
• Data analysis and design
• Data warehousing and SQL Server
• Visualization platforms, such as Power BI or Tableau
• Executing projects within tight timeframes
• 5+ years of experience, ideally working with data for most of that time
• Strong verbal and written communication skills
• Attention to detail
• Proactive, problem-solving mindset
• Ability to work independently and manage one’s time
• Ability to accurately document and record issues for follow-up, and commitment to follow-through to closure

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 105,900 to 180,650 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.