Sr Manager, Software Engineering

  • Full-time
  • Job Family Group: Technology and Operations

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

Visa’s Technology Organization is a community of problem solvers and innovators reshaping the future of commerce.   We operate the world’s most sophisticated processing networks capable of handling more than 65k secure transactions a second across 80M merchants, 15k Financial Institutions, and billions of everyday people.   While working with us you’ll get to work on complex distributed systems and solve massive scale problems centered on new payment flows, business and data solutions, cyber security, and B2C platforms.  

Commercial Money Movement Solutions (CMS) division's charter is to capture new sources of money movement through card and non-card flows, including Visa Commercial Solutions, Government Solutions and Visa Direct which presents an enormous growth opportunity. Our team brings payment solutions and associated services to clients around the globe. Our global clients and partners deploy our solutions to serve the needs of Small Businesses, Middle Market Clients, Large Corporate Clients. This is an incredibly exciting team to join as we expand globally.

VCS Platforms & Acceptance is part of CMS vertical of Visa's Technology organization. We are responsible tor designing, developing, and implementing Virtual Cards, payables, and acceptance commercial platforms to drive incremental revenue. We develop new offerings/products and enhance existing solutions product lines.   

The Opportunity: 

We are looking for Versatile, curious, and energetic Engineering Managers who embrace solving complex challenges on a global scale.  As a Visa engineering leader, you will be an integral part of a multi-functional development team inventing, designing, building, and testing software products that reach a truly global customer base. While building components of powerful payment technology, you will get to see your efforts shaping the digital future of monetary transactions.   

The Work itself: 

  • Design code and systems that touch 40% of the world population while influencing Visa’s internal standards for scalability, security, and reusability 

  • Collaborate multi-functionally to create design artifacts and develop best-in-class software solutions for multiple Visa technical offerings 

  • Actively contribute to product quality improvements, valuable service technology, and new business flows in diverse agile squads 

  • Develop robust and scalable products intended for a myriad of customers including end-user merchants, b2b, and business to government solutions. 

  • Leverage innovative technologies to build the next generation of Payment Services, Transaction Platforms, Virtual Card Platforms, and Next Generation Technology 

  • Opportunities to make a difference on a global or local scale through mentorship and continued learning opportunities 

Essential Functions:

  • Responsible for building a strong team for commercial platforms and solutions that increase acceptance globally.

  • Inspire and lead your team to deliver strategic and novel approaches that help optimize Visa’s approach to growth, the client-facing products, and streaming payment processing and guide ongoing product decisions.

  • Partner with business for market research across the B2B transaction eco system to understand the key impediments to Visa’s acceptance for commercial transactions.

  • Grow and expand your expert team with an eye toward diverse and forward pushing skills that span data engineering, experimentation, and building of resilient solutions.

  • Build an inclusive team culture that is innovative and collaborative.

  • Lead strong partnerships key stakeholders including product management, engineering, design, and operations.

  • Engage in technical and functional discussions with all engineering teams with strong interpersonal and organizational skills to effectively manage multiple work streams.

  • Enjoy having a strategic impact at all levels, including interacting with other leaders on tangly issues and applying strong judgment and analysis toward important business decisions.

  • Articulate with both technical and business partners to create effective frameworks to aid the discussion of complicated topics.

  • Naturally conscious of who needs to know what and proactively seek to share important context accordingly.

The Skills You Bring:

  • Energy and Experience: A growth mindset that is curious and passionate about technologies and enjoys challenging projects on a global scale

  • Challenge the Status Quo: Comfort in pushing the boundaries, ‘hacking’ beyond traditional solutions

  • Language Expertise: Expertise in one or more general development languages (e.g., Java, Angular, C#)

  • Builder: Experience building and deploying modern services and web applications with quality and scalability

  • Learner: Constant drive to learn new technologies such as Angular, React, Kubernetes, Docker, etc.

  • Partnership: Experience collaborating with Product, Test, Dev-ops, and Agile/Scrum teams

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications

Basic Qualifications
- 8+ years of relevant work experience and a Bachelor's degree, OR 11+ years of
relevant work experience

Preferred Qualifications
-9 or more years of relevant work experience with a Bachelor's Degree or 7 or
more relevant years of experience with an Advanced Degree (e.g. Masters,
MBA, JD, MD) or 3 or more years of experience with a PhD
- Must be technically capable and a self-starter with strong organizational and
customer service skills.
- Prior experience in client success team in solving time sensitive issues
- Knowledge in HTML, CSS, and JavaScript is essential. Frameworks like React,
Angular are also important.
- Understanding of both relational databases (like DB2, Oracle) and NoSQL
databases (like MongoDB, Cassandra).
- Familiarity with VCS like Git is important for tracking changes in code.
- Knowledge of testing frameworks and practices
- While not a strict requirement, understanding of basic principles of UI/UX
design can be a huge plus.
- Understanding of RESTful APIs and API Communications.
- Knowledge of Web Services or Microservices.
- Having full stack experience in front end technologies like React.js, JavaScript
and back-end technologies and framework is plus.
- Good to have experience in debugging and troubleshooting in
Linux/Unix/Container bases application servers such as Tomcat, Docker,
Kubernetes, Microservices environment. Kafka is plus.
- Lead root cause analysis of solving incidents as well as perform optimization
and find proactive ways to detect or isolate the issues.
- Ability to understand complex enterprise level systems, various integration
points, good understanding of software development lifecycle and processes.
- Engage with various stakeholders in triaging issues on time and provide
precise and timely updates to stakeholders and Senior Management.

Additional Information

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 143,700.00 to 208,600.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

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