Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

Our systems and applications are exceedingly available and exceptionally performing. We are into the business, which touch everyone’s pocket if card is being used for transaction. Those transactions are happening within fraction of seconds. In addition, within a second, thousands of transactions happen concurrently. Our service is not limited to one junction, we are in 200 countries.  

Security is our prior concern. We develop an environment, which is reliable for transactions happening more than a trillion in value. Millions of cyberattacks is always challenging and give us more confidence to make our environment more assured. Availability is ensuring to security. Our environments are available round the clock. As technology is changing day by day, we believe in continuous enhancement of ourselves and like to deep dive of present-day knowledge.

What are responsibilities of Product / Site Reliability Engineer?

Prime responsibility of Site Reliability Engineer is to make sure that environment is secure and safe. All security findings should be remediated within required resolution date defined by governance.

We do not allow outage, even for a second. If any issue happens, as owner of the environment we do the needful to make sure those environments are up and running. Root cause analysis should be within hours. We make sure that findings are remediated in Production environment after all tests and checks in lower environments.

As owner of environment, we keep track of all activities planned or happening in our environments. We are responsible for deploying new code in the environment.

We look and analyze our environment regularly. If there is a manual task, we do automation of that. We are increasing selfheal capabilities and will continue to do the same until environments become auto heal.

If a new service is coming under our support or if migration of old environment is going to happen to new technologies, we start interaction with product developer to sketch out planning for production.

As our business is running round the clock, we work in shift and synchronize with multiple locations and multiple tracks.

We make sure that every activity is being recorded as per incident or change management process. Technical and related run books need to be prepared and shared with the team.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.