Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

The Opportunity:

The Manager of the database team will manage a team of database administrators and engineers who are responsible for building, maintaining, and supporting Cardinal’s databases. The manager will oversee a team of professionals who collaborate with business, Development, Operations and Support to provide solutions to internal and external customers. The team provides Tier II and Tier III support services to our Tier I Operations Center.

The Work itself:

• Manage the delivery of multiple simultaneous projects from design through release.

• Develop and maintain organizations' databases.

• Create data storage and retrieval systems.

• Troubleshoot database issues.

• Implement database recovery procedures and safety protocols.

• Supervise the daily activities of the database team.

• Ensure the safety of a company's information by implementing security programs.

• Implement tools and procedures for effective and efficient operational management of the environment.

• Responsible for making key decisions to ensure successful implementation of initiatives.

• Participate in functional and technical meetings throughout the development lifecycle.

• Compose internal documentation with input from team members that reflect processes and system configuration.

• Plan, organize, and execute critical projects to support the stability of Cardinal systems.

• Assist with audits of servers and environment to ensure compliance with established standards, policies, and configuration guidelines.

• Manage resource planning, utilizations, and on-call schedules.

• Improve operations by recommending changes in processes and procedures.

The Skills You Bring:

• Passion for working in a fast-paced technical environment.

• Strong organizational and planning skills, with experience building and executing strategic and tactical plans.

• Stays current with industry trends and offers suggestions that can support faster business processes.

• Flexible, must be able to change priorities quickly, focus on new ones without distraction, able to deal with conflict and work under pressure to meet deliverable dates/timelines.

• Excellent time management skills with the ability to prioritize issues effectively.

• Outstanding cross-team collaboration skills and proven ability to drive initiatives across teams.

• Great written and oral communication skills.

• Motivated, self-starter, a willingness to learn.

• Isn’t afraid to innovate and challenge the status quo.

• Demonstrates attention to detail, listens and requests clarification.

• Contributes to building a positive team spirit.

• Puts success of team above own interests.

• Displays passion and optimism, inspires respect and trust.

• Supports organization’s goals and values.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Basic Qualifications
• 5 years relevant work experience with a Bachelor's degree; OR 8 years relevant work experience

Preferred Qualifications
• 6 or more years of work experience with a Bachelors Degree in information technology or a similar discipline or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD
o In lieu of a degree, a high school diploma or equivalent with four or more years of related experience and/or training, or an equivalent combination of education and experience will be considered.
• 3+ years of experience with managing database teams.
• 2+ years of experience managing projects and people.
• 1+ years of experience working in an Agile environment.
• Experience with Mongo, Microsoft SQL, Redis, Kafka, ActiveMQ.
• Experience with web-based, service-oriented applications.

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.