Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Visa Consulting and Analytics (VC&A) drives tangible, impactful and financial results for Visa’s network clients, including both financial services and merchants. Drawing on our expertise in strategy consulting, data analytics, brand management, marketing, operational and macroeconomics, Visa Consulting and Analytics solves the most strategic problems for our clients.

The US Consulting Practice within VC&A provides consulting and solution services for Visa’s largest issuers in the United States. We apply deep expertise in the payments industry to provide solutions to assist clients with their key business priorities, drive growth and improve profitability. The VC&A team provides a comprehensive range of consulting services to deliver solutions that address unique challenges in areas such as improving profitability, strategic growth, customer experience, digital payments and managing risk.

The Sr. Director will play a leadership role on a team of experienced strategic consulting professionals developing and delivering high impact projects for Visa’s Regional FI partners. Potential engagements could include market expansion, revenue uplift, segmentation, portfolio management diagnostics, authorization optimization strategies, assessments of digital product and marketing programs, development of new products with implementation roadmaps, and optimizing client customer servicing processes.

We are looking for highly motivated, strategic, analytical individuals who will deliver strategic thought leadership, problem diagnostics and high impact solutions to clients. The incumbent must be able to develop enduring, strategic relationships with clients and across the Visa organization.

Specific responsibilities include:

• Proactively engage with clients and Visa client leadership in regular strategic & planning discussions, cultivate and manage a pipeline of work with clients
• Lead consulting initiatives and contributes to closing engagement by identifying potential opportunities with Regionals.
• Proven success and track record of selling consulting engagements and expertise
• The Sr. Director will play a leadership role on a team of experienced strategic consulting professionals developing and delivering high impact projects.
• Develop frameworks, approaches, solutions and recommendations that effectively and efficiently address the most impactful opportunities and challenges.
• Partner with peers in other functional areas (e.g., marketing, analytics, risk, innovation) and across global regional teams to execute projects in ways that leverage the breadth and depth of Visa’s resources
• Produce insights and analyses to improve client performance, drive understanding of client issues and provide strategic guidance for client priorities across the payment P&L
• Ability to think critically about, effectively manipulate, and analyze large data sets (industry and Visa) to determine meanings, insights and recommendations for clients (including effective collaboration with data science teams) helping them achieve strategic objectives. 
• Where employee is a subject matter expert, provide knowledge sharing, coaching and training across functional teams and/or regions
• Build new scalable solutions, toolkits, best practice documents and consulting approaches that can be applied across VCA practice.

Key Competencies:

• Substantial problem solving ability with strategic focus on impacting ROI
• Strong analytical skills, with demonstrated intellectual and analytical rigor and ability to work with large data sets to synthesize key impacts for clients.
• Self-motivated, results oriented individual with the ability to handle numerous projects concurrently
• Executive Presence including excellent communication and presentation skills, written and verbal and ability to communicate at all levels within large organizations.
• Demonstrated leadership, managerial and collaboration capabilities, particularly with those who are not direct reports as may be found in a matrixed organization
• Proven success in managing consulting professional teams in execution of projects and career mentorship.
• Holds self and others accountable for measurable high quality, timely and effective results. Displays a strong commitment to organizational success
• Ability to identify key strategic issues and to generate and deliver creative and innovative solutions to problems and opportunities.
• Experience in several key issuer business areas, such as portfolio management, marketing, product management, operations, risk management, for both credit and debit cards
• Understanding of card issuers' P&L and critical factors in driving profitability
• Ability to influence and negotiate with senior executives
• Prior experience working with Regional banks, credit unions and other financial institutions a plus.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Basic Qualifications:

• 12 or more years of work experience with a Bachelor’s Degree or at least 10 years of work experience with an Advanced degree (e.g. Masters/MBA /JD/MD), or a minimum of 5 years of work experience with a PhD

Preferred Qualifications:

• 15 or more years of experience with a Bachelor’s Degree or 12 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, or MD), PhD with 9+ years of experience
• We are looking for individuals with banking, payments and consulting expertise to provide analysis and strategic thinking to shape the services we deliver to clients, lead consulting engagements and develop actionable and scalable insights and solutions.
• Previous experience in a management consulting firm, the ideal candidate will have payments and management consulting experience.
• Experience working in payments industry or with a financial institution (bank, credit union, Fintech).
• Excellent communication, story-telling and presentation skills.

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 163,800 to 301,150 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.