Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

About the Role:

This role involves managing the bi-weekly release of CRM product features to the business. The individual will oversee the planning, execution, and management of release activities, as well as perform data load operations for the CRM systems. The position demands robust technical abilities to enhance and streamline both the release management and data migration processes.

Eseential Functions:

• Manages, plans, and coordinates software builds and release cycles.
• Develops and maintains version control systems, code repositories, and build scripts.
• Works with software development team to integrate new features into the release pipeline.
• Ensures release quality and integrity through validation processes.
• Troubleshoots issues arising during build, installation, or post-release process.
• Documents all processes and maintains software and application version logs.
• Collaborates with other teams to streamline and automate the release process.
• Keeps all software updated with the latest version.
• Manages risks and resolves issues affecting release scope, schedule, and quality.
• Designs and implements data migration strategies and processes.
• Performs source system data analysis for data mapping.
• Develops and implements data migration scripts and programs.
• Resolves data migration issues, errors, and discrepancies.
• Documents data migration processes and outcomes.
• Manages all environments including development, testing, staging, and production.
• Continually working on improvements to the release and environment management process, incorporating feedback from all stakeholders.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Visa is not offering immigration support or relocation assistance for this role.

Basic Qualifications:

• 2+ years of relevant work experience and a Bachelors degree, OR 5+ years of relevant work experience

Preferred Qualifications:

• 3 or more years of work experience with a Bachelor’s Degree or more than 2 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD)
• Proven experience in CRM release management, software development, or system administration.
• Experience with .NET and Microsoft Dynamics highly preferred
• Strong knowledge of software development life cycles, continuous integration, and delivery methodologies.
• Proficiency in version control systems like Git, and build tools like Jenkins.
• Experience with scripting languages such as Shell or Perl.
• Understanding of cloud platforms like Salesforce and Azure.
• Proven experience in data migration, database management, or data engineering.
• Strong knowledge of SQL and other database technologies.
• Experience with ETL (Extract, Transform, Load) tools and processes.

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 102,300.00 to 144,550.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.