Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

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Visa’s People Advisory team is focused on balancing our capability, capacity and delivery of Visa’s people agenda through people related services and solutions for our clients. This is a key function that is supporting our People Team transformation and will continue to evolve and expand as the team grows and solidifies.  The Manager is a generalist with a client-centric mindset to provide consultative, advisory services to support managers and leading with empathy in responding to workplace matters and interactions.

Essential Functions:

• Single point of Accountability for areas which include but are not limited to individual talent development advisory, annual compensation review, performance management, employee engagement, annual talent management review​, bi-annual promotion cycle, conflict resolution, and other policy interpretation and consultation.  
• Coach and challenge People Leaders on a variety of people-related situations and programs like performance management, conflict resolution, talent development, annual review support, etc. Coaches and develops strong, empathetic leaders to ensure people leaders have the attributes aligned to Visa’s Leadership Principles, facilitates coaching and training as needed
• Lead efforts with People Leaders to facilitate effective management of teams and resolve issues that may arise in the workplace between employees and managers. 
• Provide detailed analytics and interpretation of data to drive informed business decisions and ensure operational excellence in reporting and data management in the areas of accountability.
• Respond to inquiries and provide overall cross functional support as needed, partner with COEs and the business to design and deliver best in  class People initiatives in the areas of accountability
• Reporting to the People Advisor lead for the respective client group, the incumbent will play a key role on elevating the people leader experience
• Provide support for regulatory  / legislative reporting and processes required in the  HR domain for the respective market supported, where applicable

Location: Mumbai | Bangalore

• 8+ years of experience in related field with specific experience as HR generalist managing medium to complex people issues preferred with an Advanced degree e.g., Masters, MBA

• Effectively balance priorities and have an eye for detail to ensure delivery is always accurate. 

• Proven ability to work and manage multiple projects effectively in a fast-paced, deadline-driven environment

• Strong analytical and consulting skills with the emotional intelligence to place yourself in the shoes of others and customize your advisory

• Great interpersonal skills, team player and true collaborator and ability to solve problems quickly and efficiently through great communication and influence. 

• Flexible agile creative thinker  

• Ability to drive continuous improvement activities to exceed customer expectations and help promote a professional organization. 

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.