Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

• A senior member of the team leading Visa’s partnership with NAB, your extensive knowledge of payments combined with your commercial acumen, sales ability, and excellent communication and influencing skills will ensure strong revenue and profitability growth for Visa’s NAB partnership.
• You are an energetic high achiever who will be expected to effectively consult with, and positively influence, key executive stakeholders at NAB to grow their business through implementing Visa solutions and driving consistent strong performance of NAB’s Visa issuing portfolios.
• You have a passion for innovation and will manage complex organization structures to affect new business opportunities and assist NAB in solving its business challenges and customer pain points.
• You are a clear thinker who has the ability and proven track record to solve complex issues. Your analytics and business modelling skills along with your passion for the client and the payments industry more broadly will ensure you propose business solutions that are well-researched and grounded in NAB’s strategic priorities and overall business plans.
• You will readily and expertly develop strong relationships with important stakeholders at NAB and within Visa to build a trust platform for you, the team and Visa’s business. 
• You will support the development of, and implement against, a strategic annual account plan.
• You will be driven to achieve objectives and key results such as Net Revenue, Sales and NPS while ensuring that NAB adopts Visa’s solutions and services.
• Your passion, commercial acumen, team spirit and ability to lead and execute will place you well for this opportunity.
• As a senior member of a NAB partnership team, reporting to the Head of the NAB Partnership, you will role model strategic and excellent client and sales management, as well as Visa’s Leadership Principles.

Responsibilities

• Develop, execute and achieve client plan objectives with specific client product, service, revenue and volume targets
• Development and execution of business strategies and business plans end-to-end
• Execution and overall governance management of initiatives that deliver revenue and profitability for Visa
• Establish and grow meaningful and constructive relationships with key client contacts
• Influence client preference for Visa through business solutions, Visa assets and Visa services
• Lead internal Visa support areas in response to specific clients requests and ensure delivery of risk, marketing, product, operations and innovation support
• Co-ordinate and present regular business and industry updates
• Support positive Client Satisfaction (NPS) results
• Develop individual business case justification for investment decisions and propose to both Country and Regional Management for approval.
• Become a trusted advisor to your key NAB contacts and foster a deep relationship which translates into sales results and delivers tangible value to the NAB and Visa partnership
• Foster an inclusive and collaborative high-achieving team culture (within the NAB and wider AUNZSP team)

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 3 set days a week (Tuesday, Wednesday and Thursday), with a general guidepost of being in the office 50% or more of the time based on business and client needs.

Basic Qualifications
10 or more years of work experience and or with a Bachelor’s Degree or at least 8 years of work experience with an Advanced Degree (e.g. Masters/ MBA/JD/MD) or at least 3 years of work experience with a PhD
 

Preferred Qualifications
12 or more years of work experience with a Bachelor’s Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD
 

Digital / Innovation

• Digital savvy – applying your knowledge to the way you work
• Stay current and up-to-date with latest innovation, digital trends, research, skills, and education
• Champions bold ideas and new ways of doing things, challenge the status quo
• Ask challenging and stretching questions to stimulate innovative thinking.
• Consistently search for innovative, more efficient ways to work and make incremental improvements to existing processes or ways of doing business with internal or external clients.
• Innovate quickly to create results when new, relevant information surfaces.
   

Values Driven

• Actively promotes an environment of inclusion and diversity of thought
• Communicates openly, honestly and respectfully – ensuring opinions are heard
• Proactively limit or mitigate unconscious biases when making decisions.
• Role model and champion Visa’s Leadership Principles
• Self-aware, open minded with a high degree of personal and professional integrity
• Confident, proactive personality with demonstrated persistence in identifying and resolving issues and developing opportunities and solutions.
• A persuasive and collaborative approach to develop trust and credibility with peers, internal and external stakeholders
• Personal ambition and drive to be able to work effectively within a rapidly changing environment and to skillfully manage components of the business
• Sales and Solution Focused
• Connects NAB’s strategy with Visa’s capability across the organization to leverage the best of Visa’s technologies, expertise, and solutions
• Keeps clients’ needs at the forefront of priorities and takes action to provide high quality solutions/services that exceed their expectations
• Make quick, timely decisions in the face of limited, ambiguous information, or in a crisis or other high-pressure situation.
• Adapt and recognize the appropriate mix of qualitative and quantitative input required to make an informed decision, particularly when prompt action is required.
• Determine success criteria and key performance indicators for achievement of results and track and monitor progress against those criteria.
• Encourage others to openly share and build on each other’s new ideas, products or solutions.
• Demonstrate energy and positive response when tackling challenging problems and view complicated tasks as engaging or motivating.
• Show openness to new ideas, modifying viewpoints and direction in light of new information.
• Quickly adapt to multiple changing work demands and priorities by adjusting style and tactics to fit the new circumstances.
• Quickly recover from setbacks or failure by viewing as a lesson learned and trying again.
• Commercial Acumen
• Financially literate and commercially focused in deal development, account plan implementation and review and selling new products and services
• Fully understands how Visa makes money and the business levers associated with all aspects of Visa’s business
• Proven track record of developing business cases and proposals for approval to executives at Visa and at NAB
• Proven deal structuring, negotiation, documentation and execution skills
• Support the development of annual budgets and sales targets for the partnership and effectively monitors and forecasts throughout the year to meet or exceed targets

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.