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Role Description

The Senior Director of Risk and Identity Solutions (-RaIS-) for  LAC will be accountable for delivering the regional RaIS Solutions roadmap and ensuring it supports Visa’s aggressive growth targets for Value-Added Services (-VAS-).  More specifically, this leader will partner with central Product and regional Sales teams to deeply understand regional nuances for VAS products and define the functional, commercial, and regulatory requirements to localize and deliver products for sale to regional clients.  This will require consistent interaction with the global RaIS Solutions leadership to inform the direction of the central Product roadmap – often acting as a regional extension of this central team.   The role is based in Miami and reports to the Senior Vice President of LAC’s Value Added Services (VAS).

This selected leader must have organizational savvy and interpersonal skills to build fast rapport and credibility.  Close collaboration with both regional and global leaders is essential, as is a deep experience in Product development and client engagement.  The focus of the role is regional delivery of client-relevant Risk Solutions for both the issuer and seller side of the payments ecosystem.  This leader must also have a solid grasp of the commercial dynamics to generate sustained, scalable revenue streams from these Solutions.  A commercial mindset is especially key as this leader will help extend the value of Visa’s RaIS Solutions beyond traditional processing deals, ensuring they are relevant to a wider set of clients and resale partners.

The selected leader will have a proven track record of success in fast-paced environments with demanding timelines, and will be equally comfortable interacting with -C-suite- executives and junior team members. Finally, this leader will be accountable to grow and nurture a new and diverse team.  This -ground-up- dynamic provides a unique opportunity to help define what success looks like for building and enhancing regional solutions roadmaps.

Responsibilities:

• Execute on a multi-year strategy for the regional RaIS VAS business, which considers nuances relevant to the specific region (e.g., fintech ecosystem, available payment methods, local banking regulation, mix of digital payments, issuer ecosystem, opportunities for inorganic growth…).
• Closely partner with Global RaIS Product leaders to deliver on-time, on-budget RaIS VAS Products in the region (e.g., a fast-evolving portfolio of products that help merchants and acquirers authenticate buyers and safely authorize transactions, and that help issuers reliably authenticate payment credentials and their users).
• Create regional product roadmaps in partnership with Central business stakeholders and deliver client-centric solutions that extend Visa’s relevance beyond our core network assets[JM1] .  This includes:
• Structure solutions to address challenges among regional RaIS clients,
• Align regional priorities with Objectives and Key Results for Visa’s Global RaIS Solutions business,
• Identify and inform the Global RaIS Solutions product leaders of local market changes, client feedback, and product requirements,
• Develop a Go-To-Market (GTM) strategy, which may include new products, bundles, or campaigns, based on local market needs,
• Collaborate with key stakeholders including Sales and CS to execute the GTM strategy,
• Structure client implementations built on Global guidance to ensure a seamless and effective rollout of new solutions,
• Architect client-centric joint solutions including build, implementation, and post-launch optimization:
  • Support selling teams in understanding clients’ business and technical needs and defining solutions to meet them,
  • Link RaIS Solutions with other Visa Product Domains and Client Segments (Acceptance, Issuing) to provide greatest value to the client,
  • Deliver technical and product integration demos,
  • Lead a team that provides pre-sales technical advice, and
  • Work with clients through implementation and post-launch optimization.
• Build and manage a team of RaIS Solutions specialists within the region, which collectively is seen as an indispensable resource to build and sell next generation RaIS Solutions
• Deliver best in class Products and services that exceed client expectations,
• Drive continuous innovation and outsized revenue growth through disciplined iteration of both short-term revenue opportunities and longer term -big bets.-
• Partner with regional Commercialization leaders to build, execute, and monitor go-to-market motions so Solutions are easy to sell and easy to buy.  This includes:
• Enable Visa and partner Sales channels,
• Inform pricing guidelines with market intelligence, and
• Partner with GTM, Commercialization, and Strategy Lead to shape regionally-relevant Sales narratives across client segments, which are tightly aligned with Product roadmaps.

  This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Basic Qualifications
12 or more years of work experience with a Bachelor’s Degree or at least 10 years of work experience with an Advanced degree (e.g. Masters/MBA /JD/MD), or a minimum of 5 years of work experience with a PhD

Preferred Qualifications
15 or more years of experience with a Bachelor’s Degree or 12 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, or MD), PhD with 9+ years of experience
Solid grasp of the commercial dynamics to generate sustained, scalable revenue streams.
Proven track record of success in fast-paced environments with demanding timelines, and will be equally comfortable interacting with -C-suite- executives and junior team members.

Seasoned Professional, with in depth understanding of regional nuances for VAS products that can define the functional, commercial, and regulatory requirements to localize and deliver products for sale to regional clients.

Organizational savvy with interpersonal skills to build fast rapport and credibility.

Established reputation for building peer relationships with senior leaders in a large, complex organization, and being able to communicate and influence groups with highly developed communication skills.

Strong, documented evidence of effective team leadership and people development

Ability to manage multiple initiatives at once in a fast-paced entrepreneurial environment and remain calm under pressure.

Demonstrated ability to build momentum for change and driving the team across the finish line in making it happen.

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 163,800.00 to 225,300.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.