Sales Support Manager

  • Full-time
  • Job Family Group: Sales and Business Development

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid. 

Make an impact with a purpose-driven industry leader. Join us today and experience #LifeAtVisa

Job Description

Financial Planning and Reporting

  • Financial planning, data analysis and reporting
  • Provide in-depth analysis for timely decision making. Analysis would include – Revenue Calculations, Incentives tracking, Cross border trends, VAS revenues, new flows (ex: Visa Direct).
  • Generate periodically high quality and timely internal reports.
  • Pro-active trend analysis and advisory of business teams on upcoming risks and opportunities
  • Track and report progress against country plans and scorecard metrics

Business Planning & Strategic Projects

  • Champion the internal adoption of Visa CRM tool (Dynamics), support Business Planning & Operation (BPO) head in driving Dynamics usage by publishing data such as opportunities, pipeline dashboards and account plans.
  • Be the ‘go to’ person for all data requests, and co-ordination with different stakeholders
  • Business Planning & Strategic projects
  • Identify key opportunities within market, and provide analysis and business case justifications to address the opportunity
  • Lead specific projects for the cluster (ex- Strategic plans, Client surveys) requiring broad co-ordination efforts across multiple countries or functional areas
  • Competition tracking - actively participate in Market share analysis together with GCC Business Planning and Operations team
  • Play a key role in creation of country strategies and annual plans
  • Prepare internal and external presentations and documents to support Cluster Heads
  • Actively contribute to the development of the team through sharing of information and coaching
  • Collaborate closely with Finance, Account Executives and Deal Team to build financial models for client incentive deals 
  • Responsibilities also include providing data for deal initiation sheet creation, advising account executive, conducting first level review of deal model output with Account Owner, supporting BDs in preparing client proposal and reviewing contract.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.


  • 5 or more years of relevant work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD
  • 6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

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