Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.

Visa Direct is a payment service that Visa provides to clients (sending and receiving financial institutions, processors, merchants and service providers) to facilitate fund transfers/disbursements to accounts around the world using push payment technology. Visa Direct consumer and business applications include person-to-person (P2P) transfer, person to micro-business transfer (e.g. payouts to shared economy providers), funds disbursement (e.g. insurance claim disbursements), and more. The push payments market is estimated to be more than 90 Trillion of payment volume globally. The candidate will support the secure and sustained growth of our Visa Direct product and our clients’ programs as a risk subject matter expert focused on this payment flow and its unfolding use cases. The candidate will work in close engagement with both the Global and North America Visa Direct Ecosystem Readiness team. The NA Visa Direct Risk Advisor plays a lead role to support program launches of clients to ensure successful activation and growth in NA. In addition, they will champion the exchange of Risk knowledge between the two organizations and share performance education within NA Risk and Risk Products.

Key areas of responsibility include:

• Support of clients during launch of their Visa Direct programs
• Provide SME support for the development of tools and collateral to monitor performance and engage with stakeholders
• Engage with product to ensure new risks are identified and addressed during use case development and program launches.

Key Accountabilities · Regional SME for Visa Direct Risk

• Perform education sessions and support to Risk Managers
• Consolidate needs and learnings from client engagements and communicate to Risk Product and VD Product
• Refine the VD Risk Reduction Framework as needed o Support the development of tools and materials to monitor performance and engage with key clients
• Understand the complexity for cross boarder money movements
• Monitor and communicate performance with product stakeholders and clients, with specific focus on new fintech launches and strategic client programs within NA
• Advise on best practices to address risk and performance opportunities and work with product and clients to address any issues that may arise
• Influence clients to establish best in class fraud prevention practices
• Engage with issuers’ risk teams to educate and influence fraud prevention and authorization practices
• Build and maintain risk storylines, engagement plans and content for product and use cases
• Work with analytics teams to continually improve reporting functionality to drive actionable insights
• Educate partners on fraud trends relevant to Visa Direct
• Engage with product to ensure ecosystem risk is addressed during use case development and program launches
• Drive adoption of secure technologies and VAS
• Conduct industry research on payment security trends to drive strong performance
• Analyze market needs for future risk mitigation tools and enhancements and partner with local and global teams to develop new risk products and capabilities as necessary
• Participate in 3rd party product/service reviews
• Represent VD Risk when needed at steerco and MBR meetings

This is a remote position. A remote position does not require job duties be performed within proximity of a Visa office location. Remote positions may be required to be present at a Visa office with scheduled notice.

Basic Qualifications:

• 10 or more years of work experience with a Bachelor’s Degree or at least 8 years of work experience with an Advanced Degree (e.g. Masters/ MBA/JD/MD) or at least 3 years of work experience with a PhD

Preferred Qualifications:

• 12 or more years of work experience with a Bachelor’s Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD
• 2 years in engaging and advising clients to adopt risk management best practices that will accelerate the sound growth of their payment business
• Strong ability to communicate, collaborate and influence within a global, matrix organization
• Deep knowledge of the payments industry and the major trends affecting our stakeholders, including regulatory, market environment, competitive landscape, and technology
• Established reputation for building peer like relationships with senior client and partner leaders and being able to communicate and influence other teams
• Ability to manage multiple initiatives at once in a fast paced entrepreneurial environment, while demonstrating grace under pressure and comfort with problem solving ambiguity
• Intellectual curiosity with the ability to quickly grasp new payment services and develop corresponding risk and fraud management best practices for client
• A proven track record of success and accountability in fast-paced environments with demanding timelines
• Demonstrated thought leadership and the ability to think creatively to solve
• unstructured problems
• Excellent interpersonal skills and experience establishing strong working relationships across different functions and organizations
• Strong presentation skills and ability to communicate clearly at all levels of management, including interaction with executive decision makers, both verbally and in writing
• Comfortable working with large amounts of information and data Critical Competencies for Success

Integrity and High Ethics: Our values and our brand mandate a total commitment to honesty and the highest standards of ethical behavior

Curiosity and Problem Solving: Visa seeks intellectually curious individuals who are committed and passionate about continual learning and who are driven to solve problems

Diversity: Visa actively seeks diverse talent, who will offer different perspectives and a variety of backgrounds to enhance Visa as a company

Leadership: A commitment to be a strong leader is mandatory. Everyone at Visa is a Leader guided by our leadership principles

Teamwork: Teamwork and shared success are important to Visa given our complex ecosystem and the collaboration across function, clients and industry players that is required to address our challenges and opportunities.

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 132,200o 171,900 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.