Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.

We are seeking an experienced People Manager to support our Global Client Testing and Payment Transaction Simulators. This role will involve managing a team responsible for testing payment transaction simulators, regression testing of API services, DCAS, Risk, and Forward. The successful candidate will also provide support for all the tool sets needed by Visa DPS to facilitate client testing.

Responsibilities:

• Manage and lead a team of testers, providing guidance, feedback, and motivation to ensure optimal performance.
• Oversee the testing of payment transaction simulators, ensuring all processes are running smoothly and effectively.
• Manage the regression testing of API services, DCAS, Risk, and Forward, ensuring all systems are functioning correctly.
• Support all the tool sets needed by Visa DPS to facilitate client testing, providing technical assistance when necessary.
• Develop and implement testing strategies and procedures to ensure all systems are thoroughly evaluated and validated.
• Collaborate with cross-functional teams to understand system requirements and deliver solutions.
• Maintain a thorough understanding of the latest technology trends and advancements in the field of payment transaction simulators and testing.
• Ensure compliance with industry standards and regulations.
• Provide regular reports on team performance, testing processes, and system issues.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Basic Qualifications

• 8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD

Preferred Qualifications

• 9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD in Computer Science, Information Systems, or a related field.
• Proven experience in a managerial role within a testing environment.
• Strong knowledge of payment transaction simulators, API services, DCAS, Risk, and Forward.
• Excellent understanding of testing methodologies and the software development lifecycle.
• Strong leadership skills with the ability to motivate and guide a team.
• Excellent problem-solving skills with a keen eye for detail.
• Outstanding communication skills, both written and verbal.
• Ability to work collaboratively with diverse teams.
• Familiarity with the tool sets needed by Visa DPS to facilitate client testing.
• Knowledge of industry standards and regulations.

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 121,000.00 to 157,300.00 USD, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.