Sr. Project/Technical Analyst

  • Full-time

Company Description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.

Job Description

Visa Direct Technology PMO is seeking highly qualified project/technical analyst who are passionate about innovating, planning and delivering truly differentiated user experiences. The person in this role will work across multiple business and technical units within Visa to drive overall project success. Comprehensive day to day management of multiple, cross functional, global software development projects will be required.

The responsibilities include, but are not limited too;

  • Driving requirements elaboration with business and technology partners

  • Managing technical project scope definition and project priorities

  • Driving cross functional planning and execution with the technology teams

  • Developing and managing detailed baseline project plans

  • Driving, managing, and tracking projects through each phase of the project life cycle through to successful completion

  • Manage the scrum team, release planning, and remove blockers 

  • Becoming a subject matter expert in the Visa services this role supports, and the high-level technology components that support those services

  • Driving team compliance with quality, security, operational resilience, and other nonfunctional requirements


This position will work closely with members of Product Management, Product Development, QA, Release Management, Implementation Management, Security, and Operations teams, as well as with all levels of management within the organization. The DDP organization leverages the Scrum delivery model. This role will include complex project management that involves integrating multiple delivery methodologies within projects (e.g., various flavors of Agile, Scrum, and Waterfall).

A strong candidate will have experience with technology project management, cross functional team leadership, and managing through influence, as well as communications, business analysis, problem solving, cross team coordination, project program management, processes, and change management. The ideal candidate has a drive to get things done and a make it happen attitude.  This candidate must have strong experience in onsite offsite collaboration and the ability to manage communication across global time zones.


  • Highly experienced in developing, operating and tailoring Agile and Waterfall Software Development Life Cycle (SDLC) methodologies.

  • Drive sprint planning, backlog grooming, daily stand-up meetings, reviews demos, retrospectives, and other scrum ceremonies

  • Has prior experience of running scrum teams Scrum of Scrums.

  • Agile release planning and solid dependency management

  • Develop metrics and reports using Rally to help the team understand its health and progress and to set goals 

  • Technical acumen to capture, communicate and drive issues blockers risks to resolution

  • Team mentorship, coaching, and conflict resolution

  • MS PowerPoint, Word, Excel, Project, Visio (Required)

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.


Basic Qualifications:
• 5+ years of relevant work experience with a bachelor’s degree or at least 2 years of work experience with an Advanced degree (e.g., Masters, MBA, JD, MD) or 0 years of work experience with a PhD, OR 8+ years of relevant work experience.

Preferred Qualifications:
• 6+ or more years of work experience with a bachelor’s degree or 4 or more years of relevant experience with an Advanced Degree (e.g., Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD in Computer Science, Engineering or a related discipline.
• Experience with onsite offsite collaboration and managing multiyear projects and or programs.
• Specialized experience in project and scrum team management.
• Certified Scrum Master experience
• Project Management Professional (PMP) or equivalent project management certification. Scaled Agile Framework (SAFe) certification, Certified Scrum Master (CSM) certification
• Familiarity with project management and reporting tools (e.g., Excel, JIRA Etc.) project management techniques software development lifecycle in an ecommerce or web environment scrum or agile experience.
• Familiarity with productivity and collaboration tools, including Confluence, SharePoint, Microsoft Teams, etc.

Additional Information

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 117,700.00 to 153,000.00 USD, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

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