Director, Portfolio Operations

  • Full-time
  • Job Family Group: Management

Company Description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.

Job Description

This role will report to the Sr Director of Portfolio Operations and will help define and execute on product portfolio management practices, operating models between Global and Regional teams, and support planning and day-to-day portfolio management activities, in close partnership with the Product Management and Development teams for one Business Unit within the Global Product team.

The ideal candidate will be a structured, critical thinker with excellent communication skills.  She or he has the ability to make the complex simple.

Extensive experience in program or portfolio management, and product de and management is critical.  She or he is thoughtful, curious, and analytical with a desire to make an impact. Experience in today’s complex, global payments ecosystem is a foundational aspect of the role. 

Essential Functions

  • Partner with Platform Services Leadership, and Tech Team to ensure proper execution of quarterly planning is in place for necessary funding reviews and approvals

  • Lead and manage product portfolio funding processes with focus on calendar of events and required forms and templates are completed with the necessary details and accuracy 

  • Manage a product portfolio prioritization framework to maximize return on portfolio investments

  • Partner with Platform Services Leadership, Tech, and Finance to improve visibility into specific product portfolios to drive more transparency and accelerate real-time decisions related to technology capacity and priorities

  • Drive collaboration and alignment between key Global Product and Product Development stakeholders to ensure the right insights drive deeper discussions on portfolio health and competing priorities

  • Maintain and own portfolio level dashboards on portfolio health and ensure engagement with stakeholders for support, when required

 

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications

Basic Qualifications:

  • 10 or more years of work experience with a Bachelor’s Degree or at least 8 years of work experience with an Advanced Degree (e.g. Masters/ MBA/JD/MD) or at least 3 years of work experience with a PhD
  • Experience in managing product portfolio investment with annual capital investment of 100M
  • Experience preferred in JIRA Align
  • Experience in agile product development, preferably in the payments industry
  • Strong financial background
  • Experience with defining and implementing new processes

Preferred Qualifications:

  • 12 or more years of work experience with a Bachelor’s Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD
  • Results-driven and able to collaborate with management and colleagues to share responsibility for end to end solution
  • Outstanding interpersonal and communication skills with proven ability to influence and guide a diverse customer audience, including C level executives, product, and technical stakeholders
  • Ability to thrive in a fast paced environment self motivated, self managed
  • Strong organizational skill, and ability to adapt quickly to changing priorities, assignments, and roles
  • Strong customer service and relationship management skills
  • Adept strategic thinker and problem solver
  • Excellent MS Office experience (Power Point, Excel, Visio)

Additional Information

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 138,500.00 to 180,000.00 USD, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

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