Director Visa Consulting (NALP)
- Full-time
- Job Family Group: Sales and Business Development
Company Description
As the world's leader in digital payments technology, Visa's mission is to connect the world through the most creative, reliable and secure payment network - enabling individuals, businesses, and economies to thrive. Our advanced global processing network, VisaNet, provides secure and reliable payments around the world, and is capable of handling more than 65,000 transaction messages a second. The company's dedication to innovation drives the rapid growth of connected commerce on any device, and fuels the dream of a cashless future for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network and scale to reshape the future of commerce.
At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, and be part of an inclusive and diverse workplace. We are a global team of disruptors, trailblazers, innovators and risk-takers who are helping drive economic growth in even the most remote parts of the world, creatively moving the industry forward, and doing meaningful work that brings financial literacy and digital commerce to millions of unbanked and underserved consumers.
You're an Individual. We're the team for you. Together, let's transform the way the world pays.
Job Description
Business Group Overview
Visa Consulting & Analytics (VCA) drives tangible, impactful and financial results for Visa's clients, including card issuers, acquirers, and merchants. Drawing on our expertise in strategy consulting, data analytics, brand management, marketing, operational and macroeconomics, VCA solves the most strategic problems for our clients.
Position Summary
Purpose:
The Director will be part of the Visa Consulting & Analytics team which delivers high impact advisory and implementation projects to our clients across MENA (GCC and NALP), with focus on North Africa. We are looking for motivated individuals to join our growing practice to lead business development efforts, lead the work on consulting projects, structure and drive consulting and analytics projects, guide team members to develop detailed analyses, derive relevant insights, and shape clients’ strategies and implementation efforts.
Responsibilities include:
- In coordination with Country Managers, Account Executives and VCA Geo leads, develop plans for consulting activities.
- Develop project pitches/proposals and secure new consulting assignments with clients, as well as "re-engagements opportunities" via a consultative sales approach.
- Resolve clients’ complex strategic problems, synthesizing complex questions and ambiguous client situations as required.
- Support Visa’s business development teams in developing client partnership pitches and proposals.
- Lead and deliver consulting projects
- Structure and deliver client project as well as guide team members in structuring and delivering different consulting project workstreams.
- Use Visa’s and external data to analyze client needs across the focus markets and identify opportunities for consulting assignments with Visa’s key clients.
- If required, work on client site to design and project manage the implementation of consulting recommendations, marketing campaigns, product value propositions, product migrations, etc.
- If required, develop and deliver client training programs and impart best practices knowledge sharing to Visa clients
- Manage project budgets and resources to perform all required duties.
- Work closely with different Visa functions, including Sales, Product, Marketing etc., to ensure a seamless consulting projects delivery and impact.
- Lead knowledge sharing initiatives with consulting teams in other regions to incorporate best practice, source analytical or other solutions to bring global perspective to local clients.
- Carry out other ad hoc support, support other functions and teams within Visa, and work on internal projects.
- Work closely with different Visa functions, including Sales, Product, Marketing etc., to ensure a seamless consulting projects delivery and impact
- Develop and evolve Visa Consulting & Analytics’ service offering
- Develop Visa Consulting & Analytics thought leadership material
- Lead knowledge sharing initiatives with consulting teams in other regions to incorporate best practice, source analytical or other solutions to bring global perspective to local clients
- Carry out other ad hoc support, support other functions and teams within Visa, and work on internal projects
Qualifications
Education/ professional qualifications:
- MBA or Post Graduate studies is a plus
- A recognized undergraduate degree qualification
- 10+ years of work experience including solid consulting experience
- Consulting experience gained within either a strategy house, a Big 4 firm, or an in-house strategy function of a financial institution is a plus
Experience/ skills required:
- Experience in financial services/ payments industry is a plus
- Excellent communication and interpersonal skills
- Strong analytical and excel modelling skills
- Excellent presentation skills and ability to present to senior execs including c-suite
- Relationship management skills – should be able to manage internal and external stakeholders at senior levels
- High attention to detail and commitment to quality
- Superior project management skills
- Expertise in MS Excel and MS PowerPoint to develop superb client presentations
- Group facilitation and presentation skills
- Results driven, flexible and both internally and externally customer focused
- Self-motivated and able to use own initiative with limited direction
- Strong teamwork and collaboration skills with the ability to work effectively with inter-disciplinary groups
- Fluency in English mandatory; Arabic preferred but not a prerequisite
Additional Information
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.