Senior Client Consulting Manager
- Full-time
- Job Family Group: Sales
Company Description
Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.
When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.
Join Visa: A Network Working for Everyone.
Job Description
Create a deep understanding of client needs, market conditions, and industry trends and align to consulting offerings that are commercially viable, in strong partnership with our VCA segment leads and account executive partners
Together with Sr. Directors, develop commercial payments industry insights and best practices to enhance consulting practice knowledge base and deliver expertise to clients
Industrialize VCA offerings in the commercial payments space and enhance VCA’s role as a key enabler for broader VAS sales by driving collaboration with other Visa functions
Support key high-profile advisory engagements across the region
Accountable for meeting key metrics such as billability and client satisfaction
Partner with Sales to help Visa win RFPs in the commercial payments.
Produce insights, analyses, and recommendations to expand VCA reach beyond payments and data. Elevate VCA Brand and reputation.
Ability to effectively manipulate and analyze large data sets (industry and Visa) to determine meanings insights and recommendations for clients
Ability to work on a matrix organization an collaborate across teams such as products, specialized sales, practices, marketing, innovation, among others.
This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.
Qualifications
Basic Qualifications:
• 8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD
Preferred Qualifications:
• 9 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD
• Consulting experience (as demonstrated by 3-5+ years of client-facing experience in an advisory firm) is preferable, but not required
• Experience leading projects in payments space in North America. Strong preference for someone with deep experience in small business card solutions, midsize commercial payments experience or large corporate
• Understanding of commercial banking strategies, economics, and operations
• Exceptional ability to conceptualize ideas into concrete commercial offerings
• Superior analytical, critical thinking and problem-solving skills, strong intellectual rigor
• Excellent written and verbal communications skills proven in senior-level corporate environments
• Strong commercial acumen
• Experience working with financial indicators to measure business performance. Significant focus on impacting ROI
• Strong analytical skills, with demonstrated intellectual and analytical rigor
• Self-motivated, results oriented individual with the ability to handle numerous projects concurrently
• Excellent communication, storytelling and presentation skills for executive audiences
• Team-minded
Additional Information
Work Hours: Varies upon the needs of the department.
Travel Requirements: This position requires travel 5-10% of the time.
Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.
U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 142,300.00 to 185,000.00 USD, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.
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