Sr. Director - Risk & Authorizations, Visa Consulting Analytics (VCA)
- Full-time
- Job Family Group: Sales
Company Description
Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.
When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.
Join Visa: A Network Working for Everyone.
Job Description
Visa Consulting & Analytics (VCA), the consulting arm of Visa, is a global team of industry experts in strategy, marketing, operations, risk and digital consulting, with decades of experience in the payments industry. Our VCA teams offers:
- Consulting services customized to the needs of Visa client’s business objectives and strategy
- Digital solutions Visa clients can leverage to improve performance in product, marketing and operations
- Proven data-driven marketing strategies to increase client ROI
The VCA team is looking for a senior professional to lead our authorizations service line and develop high-impact projects for Visa’s clients in the North America region. This role reports to the Head of the Risk Practice for VCA in North America.
The potential candidate will be responsible for delivering and implementing projects and solutions with financial institutions, acquirers, merchants, processors, and fintechs. This person will build upon a solid foundation of proven capabilities and expertise to expand the scale, scope, and value of client engagements as it relates to authorization optimization and similar topics.
To deliver on the needs of the position, successful candidates will bring a combination of key skills and experiences, including:
- A background in consulting or professional services with significant client-facing experience
- Knowledge of authorizations and fraud controls within the payment card industry, as gained through 5-10+ years working at a payment network, financial institution, or similar entity
- Collaborative team-builder who can effectively lead geographically dispersed teams and coordinate across multiple levels of the organization while delivering client engagements on-time and on-budget
Specific responsibilities for this role include:
- Proactively engage Visa leaders in regular strategic & planning discussions, cultivate and manage a pipeline of work in collaboration with practice leader and assigned staff
- Manage a team of direct reports and model the Visa Leadership Principles in daily interactions
- Oversee consulting initiatives and contribute to closing engagement by identifying potential opportunities
- Develop frameworks, approaches, solutions and recommendations that effectively and efficiently address the most impactful opportunities and challenges
- Build solutions and actionable insights that will help clients to grow their card portfolios and customer engagement in their core business
- Partner with peers in other functional areas (e.g., sales, marketing, sales, risk, innovation, client services) and across global regional teams to execute projects in ways that leverage the breadth and depth of Visa resources
- Collaborate cross-functionally with groups outside of VCA to ensure client delivery incorporates a true, One Visa mindset
- Produce insights, analyses and recommendations to improve client performance, boost growth, drive understanding of client issues and provide strategic guidance for client priorities across the product categories and segments
- Effectively manipulate and analyze large data sets (industry and Visa) to determine meanings, insights and recommendations for clients
- Build new scalable solutions, toolkits, best practice documents and consulting approach that can be applied across VCA
- Manage 3rd-party vendor relationships (scoping projects, invoice approvals, and quality control)
Applicants should be self-motivated, highly energized, detail-oriented individuals who will deliver strategic thought leadership, problem diagnostics and high impact solutions to clients support the growth and performance. Candidates must be able to develop enduring, strategic relationships with internal and external clients and across the Visa organization.
This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.
Qualifications
Basic Requirements:
• 12 or more years of work experience with a Bachelor’s Degree or at least 10
years of work experience with an Advanced degree (e.g. Masters/MBA
/JD/MD), or a minimum of 5 years of work experience with a PhD
Preferred Requirements:
• 15 or more years of experience with a Bachelor’s Degree or 12 years of
experience with an Advanced Degree (e.g. Masters, MBA, JD, or MD), PhD with
9+ years of experience
• 10-15 years of relevant experience managing credit card portfolios and
experience from a large management consulting firm
• Experience working with financial indicators to measure business
performance. Significant focus on impacting ROI
• Strong analytical skills, with demonstrated intellectual and analytical rigor
• Self-motivated, results oriented individual with the ability to handle numerous
projects concurrently
• Knowledge and understanding of banking operations and payment schemes,
including products & services, business systems and processes, marketing
initiatives and card acquiring experience
• Excellent communication, story-telling and presentation skills
• Technology mindset, curious, up-to-date with digital trends and applications
• Team focus
Additional Information
Work Hours: Varies upon the needs of the department.
Travel Requirements: This position requires travel 5-10% of the time.
Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.
U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 163,300.00 to 225,000.00 USD, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.
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