Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.

This candidate will join the Program Management & Business Operations team and support End User Technology (EUT) projects within Corporate IT (CIT). Candidate will be responsible for successful project coordination and delivery of end user technologies while working with matrixed teams comprised of Systems Analysis, Vendors, Development, QA, Service Management, Operations, Engineering and Business personnel. The Corporate IT organization is in the middle of a major transformation effort. This effort is intended to dramatically change the way End Users work, with the intent to implement design based thinking to dramatically improve the user experience. This transformation requires us to bring in resources who have both the technical and project management skills to not only understand project methodologies but to also have a deep understanding of the technology deployments they are leading. As the rest of the larger CIT organization evolves, the Program Management & Business Operations area is directly tasked with assisting with new product deployments, user experience improvement efforts and replacing End of Life (EOL) technologies.

Essential Functions:

• Lead multiple large technical projects, independently own and manage multiple change requests, new initiatives, etc.
• Ability to read and understand detailed business and technical requirements.
• Identify key collaborators and work to achieve project objectives.
• Build detailed project schedules, Gantt charts, critical paths, etc.
• Run project status report, issues, action items, risks, change log, internal and external dependencies, etc.
• Follow up on issues and action items towards resolution.
• Regularly supervise and report on project progress.
• Facilitate project status meetings, requirements and design discussions, and defect status reviews.
• Coordinate project estimating process, handle project budget, forecast, planned vs. actual.
• Work with vendors to develop, review and implement contracts.
• Develop innovative methods to efficiently lead project constraints.
• Own and run project SharePoint site, Project Work Book (PWB) and project communication plan.
• Work with project team to implement Visa compliance requirements.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Basic Qualifications:

• 5+ years of relevant work experience with a Bachelor’s Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD, OR 8+ years of relevant work experience.

Preferred Qualifications:

• 6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD.
• Computer Science, IT and/or a technical project management background (education/work experience).
• PMP or Agile ACP certification required.
• 8 years of project management experience required, preferably with Network (LAN, WAN), Collaboration (SharePoint, Exchange, Streaming) and Client Engineering technologies.
• SQL Querying, Data Synthesis and basic Java skills required.
• Prior experience/knowledge of Visa's PMM processes is desirable.
• Proven experience in managing people, processes and projects in a heavily matrixed organization structure is required.
• Demonstrated experience leading technical teams in the delivery of large scale software development, operational and integration efforts.
• Working knowledge of the software development lifecycle from requirements gathering to post-implementation production support, including quality assurance and system integration.
• Strong process orientation and a solid understanding of project management techniques, methodologies and best practices.
• Understanding of client contract management.

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 117,700.00 to 153,000.00 USD, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.