Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.

Visa Corporate IT has embarked on a major transformation journey. We are transforming ourselves into a true engineering organization where we put customer experience and end user support first! As part of this strategy, we are consolidating several of our operational functions into a single area focused on providing extraordinary operational support to our end users. We will work with a multifaceted and evolving globally distributed team that is driving the charge to ensure that Visa is not only the best way to pay but also the best place to work with innovative end user technology and solutions.

Scope:

Working directly with the Manager of Studio and Production Engineering, you will work to edit and produce video messages, productions, and video content presentations for broader distribution. The successful candidate should have experience delivering an outstanding customer experience while working with industry standard software tools to complete video editing, motion graphic editing and design, as well as graphic design to support the technical delivery for Visa communication messages and requests. The candidate will collaborate with engineering, operations, and communications teams to ensure that the support aligns with our brand standards and is exceptional.

Primary Responsibilities include:

• Produce and edit corporate video production messages and production assignments.
• Provide Operational support for testing, setup and running of live events both virtually and locally across our other North America offices.
• Provide onsite support and assistance with any of the live events, client meetings, video calls, and recordings run from the local office in New York throughout the year
• Edit, stitch together and manipulate raw video recordings for later viewing or distribution.
• Ability to produce graphic asset content to align with brand templates and design standards
• Assist in the production of webcast / video recorded content and video conference global meetings, cultural events, and training seminars.
• Participate fully in the development, testing and QA functions so that projects are securely delivered and fulfill expectations.
• Provide technical consultancy to operations, engineering team members and end users to ensure issues are resolved in the shortest possible timeframe.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Local Law 144 Notice for New York City Resident Applicants: For some requisitions, automated employment decision tools ('AEDTs') may be used as part of the assessment process to assist our recruiters in the initial evaluation of your application. If your application is submitted pursuant to New York City Local Law 144, you may request an alternative assessment from the recruiter. Please visit the Visa Global Privacy Notice to learn how we may collect, process, or retain your professional and employment information for recruiting purposes.

Basic Qualifications:

• Bachelors degree OR 3+ years of relevant work experience

Preferred Qualifications:

• 2 or more years of work experience
• 5 years’ experience in Production, Video, Streaming, which can be a combination of experience in the Design, Video Editing or other equivalent professionally qualified education and experience such as Associates or Bachelor’s Degree in Computer Science or other technology field. Streaming certifications are highly preferred.
• Proficiency of operation and high-level competence and understanding of editing tools, compositors, and graphics packages such as Adobe Premiere, Photoshop and After Effects
• Strong background working with a broad array of video compression and codecs, resolutions and format technology
• High level of competence in the following: Microsoft Teams, Microsoft Teams Rooms, WebEx, video bridging infrastructure, AV technologies and web streaming solutions (such as VBrick and vMix) experience are preferred
• Good technical understanding of AV equipment, encoders, signal flows, architecture and live system setups for broadcasts
• Good understanding of streaming media workflows, CDN connectivity and media distribution for live and on-demand content both within an enterprise network and externally
• A conceptual understanding of basic routing/switching/QOS, firewalls and its potential impact on voice, video and web streaming network environments.
• Good understanding of live event workflow with AV switches and routers
• Strong process orientation and planning, organizational and problem-solving skills.
• Strong analytical, interpersonal, facilitation and leadership skills along with effective oral/written communication skills.
• Ability to explain technical information to non-technical users.
• Experience leading technology deployments on moderately sophisticated cross regional projects, including planning, documentation, and implementation.
• Able to systematically identify and resolve issues in complex

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 84,700.00 to 108,000.00 USD, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.