Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.

JOB DESCRIPTION 

Visa+ is an exciting new service for enabling interoperability between different P2P payment apps and expanding real-time payouts to wallets. Visa+ does not require users to have a Visa card. Instead, by setting up a personalized receive-only payment address called a Visa+ payname, linked to their participating app, individuals can receive and send real-time payments across different participating apps quickly and securely. Since its launch in April 2023, Visa+ has been called a game-changer by the payments industry and generated strong interest from Visa clients and partners around the world.

The Product Manager, Visa+ will help to shape the future for Visa+ by identifying, defining and prioritizing business requirements and further refining these into new product features and enhancements for Visa+. You will need to combine understanding of client and business needs with innovative thinking and technical knowledge on various aspects of money movement to enhance the Visa+ value proposition. Succeeding in this role requires close collaboration with a wide range of cross-functional teams within Visa, as well as a sound understanding of P2P payments and digital wallets globally.

ESSENTIAL FUNCTIONS

• Gather input from key internal and external stakeholders, develop business requirements, and write feature descriptions using both the Waterfall and Agile product management methodologies including software development lifecycle.

• Identify new product and solution opportunities for Visa based on the needs and plans of clients, internal stakeholders, or business priorities.

• Develop and socialize new solution concepts and ideas internally to gain buy-in. Responsible for the entire lifecycle of the product development process, from ideation to production stages.

• Maintain an ongoing backlog of features or enhancements. Define and articulate clear and understandable purpose for each feature and how it fits with the overall product strategy.

• Develop and maintain monthly status reports of all enhancements, features, etc. Socialize with named list of internal stakeholders.

• Perform and orchestrate in-depth research and data analysis to gain detailed understanding of potential Visa+ clients’ services and business, apply this knowledge to identify future opportunities.

• Drive coordination with other business units, product teams, engineering and other applicable groups to ensure flawless execution.

• Provide support for Product Management team by developing materials necessary to build business cases and secure necessary funding.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Basic Qualifications:
- 5 or more years of relevant work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD

Preferred Qualifications:
- 6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD
- Bachelor’s degree in computer science, Business Management, or related fields, Master’s degree a plus
- 8+ years product, solutions or program management experience in digital payments. Ability to understand customer needs and design solutions based on those needs.
- Extensive knowledge about digital payments, including person-to-person payments, e-commerce, digital marketplaces, and funds disbursements.
- Deep understanding of Visa Direct and other Visa product capabilities.
- Experience in setting up and managing complex programs with several stakeholders in a matrix organization.
- Experience working in both Agile and Waterfall product management methodologies.
- Excellent problem-solving skills with a strong focus on client success. Comfortable making decisions with limited data, structuring abstract problem statements and defining solution path for execution.
- Strong analytical skills with the ability to analyze large transactional data sets, interpret ambiguous situations, and make decisions under pressure.
- Excellent written, oral and presentation skills and an ability to synthesize information and make clear, concise recommendations on a course of action.
- Creative, team-focused, and effective problem solver.

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 130,800.00 to 170,000.00 USD, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.