Technical Program Manager
- Full-time
- Job Family Group: Engineering and Technology
Company Description
Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.
When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.
Join Visa: A Network Working for Everyone.
Job Description
Come Join Visa Inc, a global payments technology company that connects consumers, businesses, banks, governments, and territories to fast, secure, and reliable electronic payments. Visa is accepted in 200 countries and is the best way to pay and be paid for everyone, everywhere.
The Payment and Product group is a key component of Visa's Technology organization that provides the enabling technology and processes to manage Visa's data assets and deliver value added information products and services to customers. We provide services on behalf of traditional bank customers to millions of cardholders and merchants around the world. Our application development is on the cutting edge of technology, and we are viewed as innovative leaders within our industry.
Our Sr Project Analysts and Scrum Masters are highly visible agile leaders, building bridges across Visa to ensure projects are effectively developed, integrated and deployed with quality and on time into our production systems.
A strong candidate will have a solid experience with technology and product program management, release management, x-functional team leadership, as well as superb skills in communications, business analysis, problem-solving, cross-team coordination, communications, functional collaboration, process excellence, and change management. The ideal candidate is not just a facilitator or project plan tracker but ensures things get done with customer and people mindset. The ideal candidate must have a 'make it happen humanely' attitude.
Key responsibilities include:
Responsible for managing large scale, cross divisional program or projects with budgets up to 10M.
Work with Product Owners to develop program roadmaps which align to business objectives and sequenced by priority and resource availability.
Work with business and technology subject matter experts to define scope, create estimates, develop budgets, and produce documentation needed for funding approvals.
Ensure the program and projects are in compliance with Visa's Project Management Methodology and Key Controls and that accurate and timely information is reported regularly on program progress and financial status.
Provide timely and accurate reporting to all stakeholders, hold regular cross organizational management briefings.
Lead boldly and utilize hard and soft skills to influence participants of all levels towards the common goal.
Proactively identify and mitigate risks and issues.
Identify and manage dependencies and impacts
Maintain meticulous records of projects and programs financials, issues, risks, decisions, schedules.
Facilitate development of solutions that automate the release cycle from code check-in to deployment.
Drive improvement in overall efficiency and reliability of our release and deployment processes.
Facilitate solutions for identified security vulnerabilities and track to timely remediation
Exercise independent judgment with minimal direction from supervisor
Manage program and project compliance.
Adopt agile processes with a constant improvement mindset.
Immigration Sponsorship is NOT supported for this role.
Relocation is NOT supported for this role.
This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.
Qualifications
Basic Qualifications
• 5+ years of relevant work experience with a Bachelor’s Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD, OR 8+ years of relevant work experience.
Preferred Qualifications
• 6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD in Computer Science or a related technical discipline.
• 7+ years of experience, as an Analyst, Technical Project or Program Manager or Developer, working with technical teams developing Enterprise class software applications. 3+ years of experience in agile project management desired.
• Excellent analytical skills and enthusiastic problem solver
• Strong leadership qualities and organizational skills as well as the ability to adapt quickly to changing priorities, assignments, and roles.
• Strong knowledge of Project Management, Scrum, SDLC principles, agile practice and frameworks.
• Excellent verbal, written, and presentation skills. A demonstrated ability to effectively document and communicate technical and business issues and solutions to appropriate organizational levels.
• Ability to work with minimal guidance. Ability to prioritize work, multi-task and manage one’s time.
• Ability to thoroughly understand complex business and technical issues and influence decision making at all levels of the organization without formal reporting structure authority
• Advanced proficiency in the use of MS Office, Clarity PPM, and Agile tools such as CA Central (Rally), Confluence Wiki, Tableau, Jira and Jira Align strongly preferred. As a member of the Technology organization, technical savvy, with desire and ability to learn new software architecture is desired.
• 2 years of Experience with source control, build and deployment tools such as Jenkins, Subversion, Maven, Hudson, Git, Chef, Ansible, DevOps tools and automation framework to build CICD and scripting languages such as Python, Unix Shell, Perl, Groovy is nice to have.
• 2 years of Experience in one programming language or technology including, but not limited to Java, C, C++, Python, Javascript, is nice to have.
• Knowledge in Docker and Kubernetes for containerization, monitoring tools like OPNET and or SPLUNK, test automation frameworks such as Karate, Cucumber, Ruby, Selenium, Robot, etc., web services standards and related technologies (XML, SOAP, JSON, REST, etc.), and ability to write and run SQL queries for data validation is a plus.
Additional Information
Work Hours: Varies upon the needs of the department.
Travel Requirements: This position requires travel 5-10% of the time.
Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.
U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 130,800.00 to 170,000.00 USD, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.