Marketing Operations Product Analyst
- Full-time
- Job Family Group: Product and Design
Company Description
Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.
When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.
Join Visa: A Network Working for Everyone.
Job Description
This Analyst will be a member of the Value-Added Services division under the Issuing Solutions Product organization and will be responsible for the ongoing operations and expansion of the Visa Data Manager (VDM) and Visa Campaign Solutions (VCS) products. VDM and VCS provide Visa clients access to cardholder and transactional information to support business analytics. The data enables Visa card issuers to deliver automated marketing and account servicing communications. The team is responsible for maintaining, enhancing, developing, and delivering new products and services that leverage data and automated communications.
Reporting into the product lead for the Visa Campaign Solutions team, this role will contribute to various product workstreams, client development activities, market research, performance analysis and other activities.
This is a client facing role, and this person will be tasked with consulting with our VCS clients and internal partners and stakeholders in North America, future expansion will include clients in EU and CEMEA regions.
Responsibilities include:
- Operational Activities: Working with business and technology to ensure the systems are operating as expected, resolving issues, and coordinating activities.
- Client Activities: Deliver best practice knowledge, analytical insights and support all efforts for the configuration and execution of clients desired campaigns and reporting utilizing the VDM and VCS tools.
- Campaign Engagements: Support project management and operations to drive engagements to completion on agreed deadlines. Ensure engagements are unblocked, progressing, and barriers are removed.
- Sales Support: Participate in product presentations with sales and clients to gather client feedback and support the creation of new business opportunities.
- Business Requirements: Provide guidance from market demands to assist in the development of the detailed business requirements, product specifications and enhancements to the products.
- Commercialization: Translate product strategy and capabilities into actionable commercialization efforts and assets for VDM and VCS products.
- GTM Execution: Participate in the testing and execution of critical product launches and strategic projects across local markets.
This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.
Qualifications
Basic Qualifications:
- 2 or more years of work experience with a Bachelor’s Degree or an Advance Degree (e.g. Masters, MBA)
Preferred Qualifications:
- 3 or more years of work experience with a Bachelor’s Degree or more than 2 years of work experience with an Advanced Degree (e.g. Masters, MBA)
- Strong verbal, written, and presentation skills are required
- Working knowledge of payments, card issuing and lifecycle marketing best practices
- You have excellent attention to detail
- Project and client management skills
- High level of comfort with data, files, and technical communication
- You have a collaborative working style
- Fun sense of humor
- You have 2-3 years working in payments, card issuing or B2C marketing operations experience preferred
- Ability to synthesize complex ideas with a passion for developing clear, effective, and compelling presentations
- Excellent data and analytical skills to support campaign operations, research issues and summarize findings, working knowledge of Excel and MicroStrategy is preferred
- Working knowledge of marketing automation technology (Adobe Campaign, AEM)
- Motivated to develop an understanding of the evolving industry context as well as developing a broad and deep understanding of Visa’s business and products
- Able to work independently, and with broad instructions
- You are adaptable to a variety of different work and projects
- You have strong business acumen and a global
Work Authorization Abiliity to work in the US will be required/ no sponsorship will be available for this positoin
Location This role will be basd in the VISA Highlands Ranch office, and this role is set up as hybrid (with an expectation of 2-3 days a week on site in the offices)
Additional Information
Work Hours: Varies upon the needs of the department.
Travel Requirements: This position requires travel 5-10% of the time.
Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.
Work Auhorization: Ability to work in the United States will be a requirement for this role as we will not be offering sponsorship
U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 94,700.00 to 100,700.00 USD, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.
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