Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.

The Corporate Systems team provides development and support for Client, Corporate Operations and Administration Systems. Visa global business functions supported by CIT include Branding, Marketing, Sales, Service, Call Center, Finance, Revenue, Human Resources, Customer Relationship Management and Corporate Risk. This includes managing system requirements, design, development, integration, quality assurance, implementation and maintenance of corporate applications. The team works closely with business owners of these services to deliver industry leading packaged software and custom developed solutions. 

We need you to leverage your systems & analysis experience to design, build and deliver Technology solutions with successful outcomes. You will be empowered to innovate the future of our Project and Portfolio technology strategy and deliver with excellence. You will build deep partnerships with our business partners and champion proactive new ways technology can help our business partners. You will plug into the team where you work closely with passionate, hardworking leaders wanting to leverage technology to better manage their business.

Essential Functions

• Be accountable for tactical day to day delivery and operational decisions
• Recruit, lead, develop, and mentor a distributed team of Systems Analyst, Development engineers, and technical support engineers. Evaluate performance of team members, identifying and developing high potential for future promotion. Direct, influence and mentor others to ensure effective execution and achievement of operational plans and goals within area managed.
• Delight the customer through the delivery of applications with the highest levels of performance, reliability and usability.
• Proactively drive team and project performance, identifying and encouraging Best Practice Software Development processes.
• Promote team engagement as well as the ongoing mentoring and professional development of highly skilled technical specialists.
• Contribute, influence and deliver on CIT’s wider organizational strategy and goals both at a local and global level.
• Adhere to defined support policies, procedures, and service levels with an understanding of SOX related IT controls.
• Proactively identify, evaluate, and communicate ideas for process improvements and training needs both for applications usage by customers as well as for internal processes and skills enhancement.
• Collaborate with external software vendors and business and IT partners to continuously deliver value to the business.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office two days a week, Tuesdays and Wednesdays with a general guidepost of being in the office 50% of the time based on business needs.

Basic Qualifications:

• 8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD
• Expert level experience with Clarity PPM required
• Experience implementing Clarity PPM 15.x and above using New UX required
• Ability to lead a project from scoping requirements through actual launch of the project
• Expert knowledge/experience with professional software engineering standard methodologies for the full software development process, including coding standards, code reviews, source control management, build processes, testing and operations
• Prior experience building requirements for systems implementations – including but not limited to functional design documents, file specifications, data flow diagrams
• Strong analytical and problem solving skills, applies both innovation and logic to solve sophisticated problems
• Good knowledge of architecture, advanced engineering principles and design patterns.
• Experience with performance, scalability, and reliability testing methodologies
• Experience in reviewing technical solution design and evaluation to ensure it meets business requirements and long term product goals
• Excellent verbal, written, and presentation skills with both technical and non-technical audiences
• Clear, professional interpersonal skills able to contribute to team discussions, knowing when to chip in, when to listen, and when to ask questions
• Intuition for business and technical proficiency, ability to balance and bridge technology and business needs

Preferred Qualifications:

• 9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD
• Experience with BI technologies like PowerBI and Jaspersoft
• SQL skills for data manipulation and validation (SQL Server, PostgreSQL, Oracle)
• Proven understanding of web services, APIs, XML, SOAP
• Experience in working with agile workflow management tools like JIRA preferred
• Experience with testing automation tools a plus
• Ability to deliver global projects
• Understanding of security standard methodologies

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.