Senior Associate, Deployment (Technical Integrations)

  • Full-time
  • Job Family Group: Product Development

Company Description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.

Job Description

Verifi, Inc., a Visa company, is currently hiring for a collaborative team-oriented Senior Associate, Deployment (Technical Integrations) to play a key role in expanding our Integrations team. You will be responsible for leading implementation activities, and overseeing all aspects related to successful client, issuer, and partner on-boarding, including managing and interpreting customer requirements and providing solutions within the available technology offerings.

You’ll drive successful Client, Issuer and Partner implementations by:

  • Assessing client’s business and technical needs, developing, and implementing an integration strategy that ensures optimal client experience. 
  • Leading client, issuer and partner integrations, ensuring proper implementation of Verifi solutions, strategizing on necessary technical solutions and effective coordination among internal and external teams with adherence to project completion dates. 
  • Communicating proactively internally and externally, driving shared understanding and alignment on changes to scope or schedule and successfully achieving the objectives of the engagement, ensuring resolution of issues encountered, escalating as appropriate. 
  • Providing documentation and technical specifications for issuer, partner, client consumption, leading implementation approach / concepts discussion with client and technical team and coordinating schedules and technical operations activities for implementation and timely completion
  • Monitoring progress on test cases, reading logs, performing Splunk queries, and assisting translating coding examples into their language of choice.
  • Acting as primary client liaison and subject matter expert (SME) on the implementation of our products, communicating complex technical ideas to non-technical audiences, and encouraging best-practices and continuous improvement in delivery and implementation.
  • Supporting other duties and occasional travel as required.

This is a remote position. A remote position does not require job duties be performed within proximity of a Visa office location. Remote positions may be required to be present at a Visa office with scheduled notice.

Qualifications

Basic Qualifications:

  • Relevant bachelor’s degree, or equivalent combination of education and experience, technical degree a plus
  • 3+ years of related experience with 1 year as a Technical Delivery, Technical Implementation or Technical Project Manager in payment processing or related financial services industry.
  • Experience designing, building, and delivering applications and/or web services that interact with payments systems.
  • Knowledge of web application development.
  • Organizational and analytic skills, with strong problem-solving ability.
  • Experience in creating use case scenario documents.
  • Excellent written and verbal communications skills.
  • Ability to work independently, take initiative, and contribute to new ideas required in a diverse, fast-paced, deadline-driven team environment.
  • General understanding of the following technologies: REST API’s, JSON and/or XML

Preferred Qualifications:

  • Strong project management skills coupled with the capacity to organize and prioritize multiple tasks and projects across various participants.
  • Project Management certifications a plus (PMI, CSM, CSPO, ASM, CSM)
  • Experience using Postman to test and debug API calls (or similar).
  • Understanding of JavaScript, HTTP Protocols, Secure File Transfer Protocol (SFTP), JWT/JWE
  • Experience using Splunk (or similar) to review logs.
  • Experience with CRM and Issue Tracking Tools (Salesforce, JIRA)

Additional Information

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 89,100.00 to 113,600.00 USD, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

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