Business Analyst - Technology Management Reporting & Engagement

  • Full-time
  • Job Family Group: Management

Company Description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.

Job Description

The Technology organization within Visa, Inc. is responsible for all systems, technology and processing platforms, networks, and the development required to support the business demands of the company.

The Technology Planning & Business Operations organization provides key business management oversight and integration across the Technology organization. This includes driving investment planning & budgeting, project & portfolio management, workforce planning activities, strategic initiative program management, executive reporting and employee engagement activities. The team is focused on improving efficiencies, transparency, consistency and collaboration within the Technology organization and other key cross-functional stakeholders.

Reporting to the Sr. Director of Technology Employee Engagement & Business Operations Reporting, this position interacts with a wide range of stakeholders within Technology, cross-functional Program Management Offices (PMOs), Finance, as well as senior leadership.

Key deliverables for this role include

  • Develop executive reporting deliverables, dashboards, and operational Technology metrics that maximize decision-making and provide executive visibility, ensuring reporting accuracy and quality, while meeting required deadlines.

  • Develop business expertise across multiple domains in order to challenge and refine report content.

  • Manage reporting processes including planning, data requests, data management and tracking. This includes working collaboratively, pursuing data sources and analyzing outputs, and supporting broader program management efforts.

  • Deliver on ad hoc reporting requests for management and in support of employee engagement activities.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications

Basic Qualifications:
• 2+ years of relevant work experience and a Bachelors degree, OR 5+ years of relevant work experience

Preferred Qualifications:
• 3 or more years of work experience with a Bachelor’s Degree or more than 2 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD)
• Bachelors in MIS, Finance, Business Administration or a related field, and 2+ years proven experience in business operations reporting for executives
• Being able to demonstrate attention to detail
• Excellent verbal, written and presentation skills with a keen attention to detail. In particular, a demonstrated ability to effectively communicate technical and business issues and solutions to multiple organizational levels, capable of summarizing and communicating key information at an executive level
• Expertise in MS Excel, Word, PowerPoint and Tableau (or similar data visualization tool)
• Solid critical thinking, quantitative and qualitative analytical, and problem-solving skills, with experience taking raw data and drawing actionable insights and formulating it into effective email, spreadsheets, presentations, etc, ability to correlate data across multiple reports to ensure consistency
• Skilled in thinking out-of-the-box to create new presentations, reporting mechanisms and other documents
• High attention to detail with ability to synthesize information from multiple sources for a variety of audiences including technology and business executives
• Strong process orientation and demonstrated ability to define and document new or improved business processes and reporting mechanisms. Ability to map out as- is and to-be processes and identify opportunities to streamline and/or automate processes utilizing tools and process improvements.
• Self-confident and self-driven, with the ability to collaborate or work independently with strong time management and ability to execute on multiple concurrent deliverables
• Ability to adapt quickly to changing priorities and assignments
• Project lifecycle knowledge would be a plus
• Experience in the Payments and/or Technology industry would be a plus

Additional Information

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 92,600.00 to 118,000.00 USD, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.
Privacy Policy