Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.

Ecosystem Security & Integrity (ESI) is a Global Risk group that is tasked with the role of upholding the security and integrity of the payment ecosystem through the interdiction of illegal and fraudulent activity.  This is achieved through the deployment of risk control and/or compliance programs.  The programs are deployed through Visa Rules and additional client guidelines and Visa performs the risk control leveraging proprietary tools, specialized third party vendors, regional risk teams, and other stakeholders.   ESI also works with internal and external stakeholders to further its charter and initiatives.

Reporting to the Sr. Director of the Program Management office, this person will participate in managing the design and deployment of the Visa Integrity Risk Program, which specifically addresses merchant activities that have a heightened risk of illegal or fraudulent activity.    The position provides analytical and operational support to define and develop the Program communications, policies, guidelines and standards to help identify and respond to emerging risks across the payment eco-system.  

Essential Functions

• Support the development, maintenance, and enhancement of Visa’s Integrity Risk Program (VIRP)
• Anticipate and respond to emerging risks with a critical analysis of the scale and scope of options including industry landscape, policy creation, process changes, communications and guidelines
• Perform fast-paced research and writing to develop strategic analyses that shape risk investments and market responses
• Prepare and maintain updates to related Visa Rules, Policies and Procedures
• Build and deploy for external and internal trainings, executive briefs, presentations and other communication materials
• Engage on regular basis with the Regional Risk teams, and designated VIRP functional leads to ensure consistent program execution, but also to obtain feedback and input on further program enhancements
• Engage with legal, investor relations, external regulators, policy makers, industry partners and advocacy groups to support the development of policies, putting in place controls that reduce unlawful activity and improve the safety and integrity of the payment ecosystem
• Understand and apply policies to diverse scenarios and industries
• Partner with corporate communications, legal and other internal and external stakeholders to develop narratives and engagement and communications strategy for various organizations impacting emerging risks, safety and integrity
• Work closely with Legal on periodic regulatory landscape scanning as well as analysis of enforcement actions, and drive required updates or changes to the Program
• Provide input to the Management Information Systems (MIS)/Analytics team to build-out required program MIS, KRIs and overall reporting packs
• Provide input into the design of the Visa Integrity Risk Program tools and platforms, working with MIS Visa, Research and Technology
• Execute program or process controls that drive a consistent application of the program.

Basic qualifications:

• 8 or more years of work experience with a Bachelor’s degree or at least 5 years of work experience with an Advanced degree (e.g. Masters/MBA /JD/MD); or a minimum of 2 years of work experience with a PhD

Preferred qualifications:

• 9 or more years of experience with a Bachelor’s Degree or 7 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, or MD); PhD with 3+ years of experience
• Visa or Payments industry experience with focus on risk products & services, risk programs or related domains
• Problem solver with the ability to connect the dots and design solutions that require deployment and/or buy-in across a larger group of stakeholders
• Strong experience driving programs, projects and collaborating in large, matrixed organizations
• Experience with Executive Reporting
• Flexible and creative thinker with strong execution skills, generate out-of-the-box solutions, manage ambiguity, anticipate the impact of decisions/initiatives and able to move seamlessly from high level concepts to details
• Proven project management skills and experience.
• Strong verbal and written communication with the ability to structure, synthesize and deliver content on complex topics in a simple and crisp manner
• Bias for action and ability to work in fast-paced environment
• Passionate about communications, presentation design, policy making, writing, payments, law, international/ geo-political events and how they impact payments
• Attention to detail and organized
• Ability to manage sensitive content calmly

No sponsorship to work in the US

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 126,900 to 165,000 USD, which may include potential sales incentive payments (if applicable).  Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.  Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.